Article

Choo, Bryan Jun-Keat, Cheok, Thai-Shawn, Gunasegaran, David, Wan, Kum-Seong, Quek, Yuan-Sheng, Tan, Shu-Lin Clare, Quek, Boon-Kiat, and Gan, Samuel Ken-En (2021) The sound of music on the pocket: a study of background music in retail. Psychology of Music, 49 (5). pp. 1381-1400.

Mukherjee, Malobi (2020) Could scenario planning have saved Robinsons? Business Times. p. 31.

Kannaiah, Desti, and Jayakumar, A. (2018) Impact of corporate social responsibility (CSR) practices on consumer behavior (with reference to FMCGs in Tamil Nadu). International Journal of Business and Management Studies, 13 (3). pp. 1-14.

Kathiravan, Chinnadurai, Selvam, Murugesan, Venkateswar, Sankaran, Lingaraja, Kasilingam, Vasani, Sankarkumar Amirdha, and Desti, Kannaiah (2018) An empirical investigation of the interlinkages of stock returns and the weather at the Indian Stock Exchange. Academy of Strategic Management Journal, 17 (1).

Desti, Kannaiah, Masvood, Yaaseen, and Choudary, Y. Lokesh (2017) Growth of Islamic banking in India: discriminant analysis approach. Banks and Bank Systems, 12 (4). pp. 175-188.

Thirumaran, K., and Raghav, Mohit (2017) Luxury tourism, emerging destinations: research review and trajectories. Asian Journal of Tourism Research, 2 (2). 137 -159.

Desti, Kannaiah (2017) A study on issues confronted by bank account holders on usage of financial products and services in Vellore District, Tamil Nadu. International Journal of Applied Business and Economic Research, 15 (21). pp. 17-21.

Sundaram, N., Srinam, M., and Kannaiah, Desti (2016) A comprehensive reach of financial inclusion by ICT: an investigation in select districts of Tamil Nadu. International Journal of Applied Engineering Research, 11 (1). 54. pp. 353-358.

Hamilton, John R., and Tee, Singwhat (2016) The cone-of-learning: a visual comparison of learning systems. The TQM Journal, 28 (1). pp. 21-39.

Cassidy, Leonie, and Hamilton, John (2016) A design science research approach to website benchmarking. Benchmarking, 23 (5). pp. 1054-1075.

Samarasinghe, G.D., Wickramasinghe , A., and Gamage, Helan R. (2015) Green intrapreneurial flexibility towards sustaining competitive advantage: a case of South Asian context. Academy of Taiwan Business Management Review , 11 (3). pp. 132-141.

Desti, Kannaiah, and Shanthi, R. (2015) A study on emotional intelligence at work place. European Journal of Business and Management, 7 (24). pp. 147-154.

Hamilton, John R., and Tee, Singwhat (2015) Expectations-to-value: connecting customers with business offerings. International Journal of Internet Marketing and Advertising, 9 (2). pp. 121-140.

Sarlat, Evarist March, García, Olga, and Wood, Peter (2013) Urban ethno-botanists, storytellers of our cities: an ecotourism initiative from Barcelona, Spain. Journal of Ecotourism, 12 (3). pp. 189-196.

Chakraborty, Ayon, and Chuan, Tan Kay (2013) An empirical analysis on Six Sigma implementation in service organisations. International Journal of Lean Six Sigma, 4 (2). pp. 141-170.

Chakraborty, Ayon, and Tan, Kay Chuan (2012) Case study analysis of Six Sigma implementation in service organisations. Business Process Management Journal, 18 (6). pp. 992-1019.

Wong, Caroline (2011) Collaboration and co-production in the Singapore film industry: opportunities for development through strategic alliances. Journal of Competence-Based Strategic Management, 5. pp. 29-48.

Hamilton, John, and Tee, Singwhat (2010) Smart utilization of tertiary instructional modes. Computers & Education, 54 (4). pp. 1036-1053.

Kuilboer, Alf (2010) Managers’ perceptions of customer service for an ageing population. The Business Review, Cambridge, 15 (2). pp. 158-164.

Tan, Kay Chuan, Goudarzlou, Atarod, and Chakrabarty, Ayon (2010) A bibliometric analysis of service research from Asia. Managing Service Quality, 20 (1). pp. 89-101.

Laws, Eric (2009) The PATA Tourism Strategy Forum 2008, Kunming, China (PRC), October 30-November 1, 2008. Asia Pacific Journal of Tourism Research, 14 (3). pp. 323-332.

Hamilton, John (2009) A customer centric approach to front-end-business intelligence deployment. E-Business Review, IX (1). pp. 58-68.

Hamilton, John (2009) Building a targeted pharmacy customer engagement approach. International Journal of Pharmaceutical and Healthcare Marketing, 3 (4). pp. 381-396.

Lanphier, Fleur, and Stoeckl, Natalie (2006) Australian wine exports and the AUSFTA. Journal of Wine Research, 17 (3). pp. 173-181.

Kang, Xia, and Zhou, Zhang-Yue (2006) China’s grain trade and policy development: five years since joining the WTO. China Agricultural Economic Review, 4 (4). pp. 401-413.

Durden, Chris, and Pech, Richards (2006) The increasing cost of corporate governance: decision speed-bumps for managers. Corporate Governance: international journal of business in society, 6 (1). pp. 84-95.

Birkett, W.P., and Evans, Elaine (2005) Control of accounting education within Australian universities and technical colleges 1944-1951: a uni-dimensional consideration of professionalism. Accounting, Business & Financial History, 15 (2). pp. 121-143.

Birkett, W.P., and Evans, Elaine (2005) Theorising professionalisation: a model for organising and understanding histories of the professionalising activities of occupational associations of accountants. Accounting History, 10 (1). pp. 99-127.

Chang, Linda, and Birkett, Bill (2004) Managing and reporting knowledge-based resources and processes in research organisations: Specifics, lessons learned and perspectives. Management Accounting Research, 15 (1). pp. 7-31.

Ness, Karen (2004) Small business success factors in regional Queensland. Small Enterprise Research, 12 (2). pp. 1-22.

Lee-Ross, Darren (2002) An exploratory study of work motivation among private and public sector hospital chefs in Australia. Journal of Management Development, 21 (8). pp. 576-588.

Ashayeri, J., and Selen, W.J. (2001) Order selection optimization in hybrid make-to-order and make-to-stock markets. Journal of the Operational Research Society, 52 (10). pp. 1098-1106.

Book Chapter

Nyundo, Lucy, Eagle, Lynne, and Whittaker, Maxine (2021) Relevance of social marketing in the Global South's Family Planning Programmes: a case of Zambia. In: Hay, Rachel, Eagle, Lynne, and Bhati, Abhishek, (eds.) Broadening Cultural Horizons in Social Marketing: comparing case studies from Asia-Pacific. Springer, Singapore, pp. 181-210.

Pryce, Josephine (2020) Managing workers in hospitality operations. In: Kenyon, Alexandra, Robinson, Peter, and Musgrave, James, (eds.) Managing Hospitality Experiences. CABI, Wallingford, Oxfordshire, UK, pp. 46-66.

Pryce, Josephine, and Cotter, Graeme (2020) Natural disasters and labour markets: impacts of cyclones on employment in northeast Australia. In: Chaiechi, Taha, (ed.) Economic Effects of Natural Disasters: theoretical foundations, methods, and tools. Elsevier, London, UK, pp. 35-54.

Pryce, Josephine, and Pryce, Hayley (2018) Utilising collaborative autoethnography in exploring affinity tourism: insights from experiences in the Field at Gardens by the Bay. In: Mura, Paolo, and Khoo-Lattimore, Catheryne, (eds.) Asian Qualitative Research in Tourism: Ontologies, Epistemologies, Methodologies, and Methods. Perspectives on Asian Tourism . Springer, Singapore, pp. 205-219.

Li, Siqiwen, Blackman, Anna, and Carter, Alison (2018) Coaching in Asia Pacific from the perspective of the coachee. In: Blackman, Anna, Kon, Derrick, and Clutterbuck, David, (eds.) Coaching and Mentoring in Asia Pacific. Routledge, Abingdon, UK, pp. 167-171.

Pierce, David, Gurgul, Kasia, Hubbard, Sue, and Blackman, Anna (2018) Empowering women leaders in STEM (Science, Technology, Engineering and Mathematics). In: Blackman, Anna, Kon, Derrick, and Clutterbuck, David, (eds.) Coaching and Mentoring in Asia Pacific. Routledge, Abingdon, UK, pp. 133-139.

Kon, Derrick, and Blackman, Anna (2018) Key challenges for coaching and mentoring in Asia Pacific. In: Blackman, Anna, Kon, Derrick, and Clutterbuck, David, (eds.) Coaching and Mentoring in Asia Pacific. Routledge, Milton Park, pp. 23-38.

Clutterbuck, David, Blackman, Anna, and Kon, Derrick (2018) Lessons learnt. In: Blackman, Anna, Kon, Derrick, and Clutterbuck, David, (eds.) Coaching and Mentoring in Asia Pacific. Routledge, Abingdon, UK, pp. 225-231.

Blackman, Anna, and Clutterbuck, David (2018) What does good practice look like? In: Blackman, Anna, Kon, Derrick, and Clutterbuck, David, (eds.) Coaching and Mentoring in Asia Pacific. Routledge, Abingdon, UK, pp. 39-53.

Tjong, Budisantoso, Tang, Chun Meng, Bradshaw, Adrian, and Bhati, Abhishek (2016) Optimum stimulation level and shopping experience: a case of Australia. In: Mandal, Purnendu, and Vong, John, (eds.) Development of Tourism and the Hospitality Industry in Southeast Asia. Managing the Asian Century . Springer, Singapore , pp. 97-112.

Tjong, Budisantoso, Bhati, Abhishek, Bradshaw, Adrian, and Tang, Chun Meng (2016) Hedonic shopping motivation: does it really matter? In: Mandal, Purnendu, and Vong, John, (eds.) Development of Tourism and the Hospitality Industry in Southeast Asia. Managing the Asian Century . Springer, Singapore, pp. 51-64.

Hoque, Zahirul, and Alam, Manzurul (2004) Privatization, management accounting change, and cultural values in a developing country: Case studies from Bangladesh. In: Hopper, Trevor, and Hoque, Zahirul, (eds.) Accounting and Accountability in Emerging and Transition Economies. Research in Accounting in Emerging Economies . Emerald Group Publishing, Oxford, UK, pp. 441-466.

Berrell, Michael M., and Gloet, Marianne (2002) Government relations and managing political risks. In: Zhang, Xinsheng, Wang, Yuan, Wrathall, Jeff, and Berrell, Mike, (eds.) International Management: managing in the era of globalization. China Renmin University Press, Beijing, China, pp. 127-148.

Report

Thirumaran, K., and Chun Meng, Tang (2019) Industry Report 2019: Introduction. In: Enhancing Siem Reap's Attractiveness as a Leading MICE Destination, Industry Technical Report 2019. Report Section. JCU Singapore, Singapore.

Prideaux, Murray, Hamilton, John, Tee, Singwhat, and Welters, Riccardo (2012) Townsville 400 2012: Findings and Recommendations. Report. James Cook University, Townsville, QLD, Australia.

Prideaux, Murray, Hamilton, John, Tee, Singwhat, and Welters, Riccardo (2011) Townsville 400: July 2011 Race and Festival Analysis [Report to V8 Supercars Australia Pty. Ltd.]. Report. James Cook University, Townsville, QLD, Australia.

Prideaux, Bruce, Hamilton, John, Tee, Singwhat, and Welters, Riccardo (2010) Townsville 400: July 2010 Race and Festival Analysis. Report. James Cook University, Townsville, QLD, Australia.

Conference Item

Gurtner, Yetta (2019) Business crisis management for local disaster events: lessons learnt in planning for the unexpected. In: [Presented at the Townsville Knowledge Exchange]. From: Townsville Knowledge Exchange Series, 26 March 2019, Townsville, QLD, Australia.

Ramanujam, R., Hamilton, J.R., and Tee, SingWhat (2019) Modelling Management Consulting in India: towards Management Consulting Theory. In: Proceedings of the 19th International Conference on Electronic Business. 27. pp. 285-299. From: ICEB 2019: 19th International Conference on Electronic Business, 8-12 December 2019, Newcastle Upon Tyne, UK.

Nazir, Mohamed, Hamilton, John, and Tee, Singwhat (2019) Virtual world platforms end-user motives. In: Proceedings of the 19th International Conference on Electronic Business. 45. pp. 485-492. From: ICEB 2019: 19th International Conference on Electronic Business, 8-12 December 2019, Newcastle Upon Tyne, UK.

Hamilton, John R., Holdsworth, Jason, Tee, SingWhat, and Alshomali, Mohammad Azeez (2018) A four (4) stage approach towards speeding GitHub OSS development. In: Proceedings of the 18th International Conference on Electronic Business. pp. 28-35. From: ICEB 2018: 18th International Conference on Electronic Business, 2-6 December 2018, Guilin, China.

Abidin, Adam, Panchal, Jenny H., and K., Thirumaran (2017) Celebrity chefs and the enhancement of culinary tourism experiences in Singapore. In: Balancing Development and Sustainability in Tourism Destinations: Proceedings of the Tourism Outlook Conference 2015. pp. 109-115. From: Tourism Outlook Conference 2015, 29-31 July 2015, Lombok, Indonesia.

Hamilton, John R., Tee, SingWhat, and Prince, Kylie (2016) Corporate leadership in the digital age. In: Proceedings of the 16th International Conference on Electronic Business (1) 131. pp. 184-190. From: ICEB 2016: 16th International Conference on Electronic Business, 4-8 December 2016, Xiamen, China.

Nazir, Mohamed, Lui, Carrie Siu Man, and Hamilton, John R. (2016) Toward a better understanding of the virtual economy platforms. In: Proceedings of the 16th International Conference on Electronic Business. 3. pp. 534-539. From: ICEB 2016: 16th International Conference on Electronic Business, 4-8 December 2016, Xiamen, China.

Desti, Kannaiah (2016) Impact of corporate social responsibility practices on consumer behaviour: FMCGs in Tamil Nadu. In: Proceedings of the 38th International Business Research Conference. 505. From: 38th International Business Research Conference, 21-23 November 2016, Sydney, NSW, Australia.

Ahmed, Rafiuddin, and Kannaiah, Desti (2016) The considerations for the implementation of an Activity Based Costing System (ABC). In: Proceedings of the 38th International Business Research Conference. 104. From: 38th International Business Research Conference at Sydney, 21-23 November 2016, Sydney, NSW, Australia.

Hamilton, John R., Tee, SingWhat, and Franklin, Travis (2016) Gauging loyalty: a local swim school fitness training study. In: Proceedings of the 16th International Conference on Electronic Business. 113. pp. 98-104. From: ICEB 2016: 16th International Conference on Electronic Business, 4-8 December 2016, Xiamen, China.

Hamilton, John R., Tee, Singwhat, and Prideaux, Murray C. (2016) Major sport event economic modelling at destination. In: 45th Annual Meeting of Western Decision Sciences Institute. From: WDSI 2016: 45th Annual Meeting of Western Decision Sciences Institute, 5-9 April 2016, Las Vegas, NV, USA.

Hamilton, John R., and Tee, Singwhat (2015) Engaging technologies-savvy consumers with the internet of things. In: Proceedings of the Fifteenth International Conference on Electronic Business. pp. 241-245. From: ICEB 2015: Fifteenth International Conference on Electronic Business: internet of things, 6-10 December 2015, Hong Kong, China.

Prince, Kylie, Hamilton, John R., and Tee, Singwhat (2015) Organizational motivation: a socio emotional engagement pathway for inter-generational integration. In: Proceedings of the Fifteenth International Conference on Electronic Business. pp. 353-361. From: ICEB 2015: Fifteenth International Conference on Electronic Business: internet of things, 6-10 December 2015, Hong Kong, China.

Hamilton, John R., and Tee, Singwhat (2015) Presenting SEM models: journal and conference considerations. In: Proceedings of the 20th Asia Pacific Decision Sciences Institute Conference. 201. pp. 1-8. From: APDSI 2015: 20th Asia Pacific Decision Sciences Institute Conference, 19-24 July 2015, Hong Kong, China.

Cassidy, Leonie J., Hamilton, John, and Tee, SingWhat (2015) Generating first time visiting consumer website traffic: a live case study. In: Proceedings of the 25th Annual Council for Australasian University Tourism and Hospitality Education Conference. pp. 88-100. From: CAUTHE 2015: 25th Annual Council for Australasian University Tourism and Hospitality Education Conference: rising tides and sea changes, 2-5 February 2015, Gold Coast, QLD, Australia.

Pryce, Josephine, Chaiechi, Taha, Ciccotosto, Sue, and Loban, Heron (2014) Use of photo-elicitation to gain insights into the nature of self-managed teams in the academic world. In: Proceedings of the ACSPRI Social Science Methodology Conference. From: ACSPRI Social Science Methodology Conference, 7-10 December 2014, Sydney, NSW, Australia.

Cassidy, Leonie, and Hamilton, John (2014) Location of service industry web objects: developing a standard. In: Proceedings of the 25th Australasian Conference on Information Systems. From: ACIS 2014: 25th Australasian Conference on Information Systems, 8-10 December 2014, Auckland, New Zealand.

Hamilton, John, Tee, Singwhat, and Prideaux, Murray (2014) Destination event tourism attendees: A qualities-values approach. In: Proceedings of the 18th International Conference on International Organisation for Standardisation and Total Quality Management. 9.4. pp. 1-9. From: 18-ICIT: 18th International Conference on International Organisation for Standardisation and Total Quality Management, 21-23 April 2014, Kuching, Malaysia.

Cassidy, Leonie, and Hamilton, John (2014) Tropical tourism website qualities. In: Proceedings of the 24th Annual Council for Australasian University Tourism and Hospitality Education Conference. pp. 132-145. From: CAUTHE 2014: 24th Annual Council for Australasian University Tourism and Hospitality Education Conference, 10-13 February 2014, Brisbane, QLD, Australia.

Tang, Chun Meng, Bhati, Abhishek, Budisantoso, Tjong, and Lee, Derrick (2014) When is the right time to fly? The case of southeast asian low-cost airlines. In: Proceedings of the Australian Academy of Business and Social Sciences Conference. From: AABSS 2014: Australian Academy of Business and Social Sciences Conference, 25-26 August 2014, Kuala Lumpur, Malaysia.

McCarthy, Breda (2013) A case study of sustainable food systems in Northern Queensland. In: Papers from the Sustainable Economic Growth for Regional Australia Conference. From: SEGRA 2013: Sustainable Economic Growth for Regional Australia Conference, 16-18 October 2013, Coffs Harbour, NSW, Australia.

Panchal, Jenny H. (2012) The 'positive tourism' linkage: a study of motivations, flow and benefits of spa experiences in Southeast Asia. In: World Conference for Graduate Research in Tourism, Hospitality and Leisure (1) pp. 1250-1256. From: 6th World Conference for Graduate Research in Tourism, Hospitality and Leisure, 24-29 April 2012, Fethiye, Turkey.

Blackman, Anna, and Murphy, Laurie (2012) Work and family: factors that influence perceptions of stress, health and wellbeing. In: 3rd Biennial IWP International Conference. pp. 10-11. From: IWP Conference 2012 on Work, Wellbeing and Performance: thriving in times of uncertainty, 26-28 June 2012, The University of Sheffield.

Moscardo, Gianna, Benckendorff, Pierre, and Murphy, Laurie (2011) Exploring patterns of satisfaction and shopping motivation in a tourist shopping village. In: Proceedings of 42nd Annual Travel and Tourism Research Conference. From: TTRA 2011: 42nd Annual Travel and Tourism Research Conference, 19 - 21 June 2011, London, ON, Canada.

Wilkinson, Brett R., and Durden, Chris H. (2010) Accounting research homogeneity and the possibilities of structural change. In: Abstracts from American Accounting Association Southwest Region Annual Conference 2010 . p. 1. From: Accounting Association Southwest Region Annual Conference 2010, 4-6 March 2010, Dallas, Texas, USA.

Chuan, Tan Kay, Goudarzlou, Atarod, and Chakraborty, Ayon (2009) Bibliometric analysis of service science research: focus on contribution from Asia. In: Proceedings of the International Conference on Industrial Engineering and Engineering Management. pp. 1273-1276. From: 2009 IEEE Conference on International Engineering and Engineering Management, 8–11 December 2009, Hong Kong.

Chakraborty, A., and Tan, K.C. (2008) Case study analysis of Six Sigma in Singapore service organizations. In: Proceedings of the International Conference on Service Systems and Service Management . pp. 128-133. From: Fifth International Conference on Service Systems and Service Management , 30 June – 2 July 2008, Melbourne, Australia.

Benckendorff, Pierre (2008) Using wikis to enhance the creative collaboration and knowledge management skills of tourism students. In: Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference . From: 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, 11-14 February, 2008, Surfers Paradise, QLD, Australia.

Chakraborty, A., and Tan, K.C. (2007) A survey on Six Sigma implementation in Singapore service industries. In: Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management. pp. 1428-1432. From: 2007 IEEE International Conference on Industrial Engineering and Engineering Management, 2-5 December 2007, Singapore.

Chakraborty, Ayon, and Tan, Kay Chuan (2006) The extent of Six Sigma methodologies usage in services. In: Proceedings of the International Association for the Management of Technology (IAMOT) EuroMOT Conference. pp. 1-8. From: International Association for the Management of Technology (IAMOT) EuroMOT Conference 2006, 10 – 12 September 2006, Birmingham, UK. (Unpublished)

Athiyaman, Adee (2003) Preference for pre-loved clothing and stores that sell pre-loved clothing. In: Proceedings of the Chartered Institute of Marketing Conference 2003. From: Marketing in the First Decade of the 21st Century with Special Reference to Asia Pacific and the Antipodes, 20-22 August 2003, Sydney, NSW, Australia.

Mcomish, Margaret, and Quester, Pascale (2003) Risque percu et servicescape: L'importance de la gestion de l'environnement physique pour le marketing des services / Perceived risk and servicescape: the importance of managing the physical environment for marketing services. In: Proceedings of the 2nd Atelier de Recherche. pp. 39-54. From: 2nd Atelier de Recherche, 17 December 2003, Paris, France.

Berrell, Mike, Gloet, Marianne, and Morgan, Damian (2002) The scope of human resource development in Hong Kong: compliance driven, pragmatic, or knowledge based? In: Proceedings of the 7th International Conference on ISO 9000 and TOM. pp. 647-654. From: Change Management, 2-4 April 2002, Melbourne, VIC, Australia.

Book

Buvaneswari, P.S., Shanthi, R., Desti, Kannaiah, and Ragavan, N. (2015) Sustainable Management Practices: Trends, Issues and Challenges. Glow Plus, India.

Zhang, Xinsheng, Wang, Yuan, Wrathall, Jeff, and Berrell, Mike (2002) International Management: managing in the era of globalization. China Renmin University Press, Beijing, China.

Thesis

Prince, Kylie Ann (2018) Digital leadership: transitioning into the digital age. PhD thesis, James Cook University.

Mohamed, Mohamed Nazir Riad (2017) Influence of virtual world end-user motives on social capital. PhD thesis, James Cook University.

Pierce-Lyons, Ronald (2009) The Home Entrepreneur Systems Model: a grounded theory of home-based business needs and practises. PhD thesis, James Cook University.

Other

Wood, Peter, and King, Lisa (2012) Journal of Ecotourism. Field Notes. Taylor & Francis, Clevedon, UK.