Bibliometric analysis of service science research: focus on contribution from Asia

Chuan, Tan Kay, Goudarzlou, Atarod, and Chakraborty, Ayon (2009) Bibliometric analysis of service science research: focus on contribution from Asia. In: Proceedings of the International Conference on Industrial Engineering and Engineering Management. pp. 1273-1276. From: 2009 IEEE Conference on International Engineering and Engineering Management, 8–11 December 2009, Hong Kong.

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Abstract

The objective of the paper is to describe the contribution of articles by Asian authors in the top journals in service research. This was done by reviewing and evaluating the methodological approaches and the geographical affiliations of authors published in the selected journals. A sample of top journal in service research is selected based on previous literature. The review and evaluation considers all papers published in selected journals over a 14 year period from 1995 to 2008. The papers are categorized and the geographical affiliations are noted. The analysis revealed that Taiwan is the major contributor in service related articles followed by Singapore, Hong Kong, and South Korea. This is the first review and analysis of contribution from Asian institutions in top journals of service research. The study provides valuable insights into the nature of academic publishing by authors from Asian institutions in the burgeoning area of service science.

Item ID: 25630
Item Type: Conference Item (Research - E1)
ISBN: 978-1-4244-4869-2
Keywords: research, service industries, publications, Asian authors
Date Deposited: 18 Jun 2013 22:33
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1599 Other Commerce, Management, Tourism and Services > 159999 Commerce, Management, Tourism and Services not elsewhere classified @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9099 Other Commercial Services and Tourism > 909999 Commercial Services and Tourism not elsewhere classified @ 33%
89 INFORMATION AND COMMUNICATION SERVICES > 8999 Other Information and Communication Services > 899999 Information and Communication Services not elsewhere classified @ 33%
92 HEALTH > 9202 Health and Support Services > 920299 Health and Support Services not elsewhere classified @ 34%
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