Cassidy, Leonie Jane, and Hamilton, John (2016) Website benchmarking: an abridged WAM study. Benchmarking, 23 (7). pp. 2061-2079.

Cassidy, Leonie, and Hamilton, John (2016) A design science research approach to website benchmarking. Benchmarking, 23 (5). pp. 1054-1075.

Cassidy, Leonie J., Hamilton, John, and Tee, SingWhat (2015) Generating first time visiting consumer website traffic: a live case study. In: Proceedings of the 25th Annual Council for Australasian University Tourism and Hospitality Education Conference. pp. 88-100. From: CAUTHE 2015: 25th Annual Council for Australasian University Tourism and Hospitality Education Conference: rising tides and sea changes, 2-5 February 2015, Gold Coast, QLD, Australia.

Cassidy, Leonie Jane (2015) Website benchmarking: a tropical tourism analysis. PhD thesis, James Cook University.

Cassidy, Leonie J., Hamilton, John R., and Tee, Singwhat (2014) Generating return vistor website traffic. In: Proceedings of the Fourteenth International Conference on Electronic Business and the First Global Conference on Internet and Information Systems (14) pp. 126-133. From: Fourteenth International Conference on Electronic Business and Fourteenth International Conference on Electronic Business and the First Global Conference on Internet and Information Systems, 8-12 December 2014, Taipei, Taiwan.

Cassidy, Leonie, and Hamilton, John (2014) Location of service industry web objects: developing a standard. In: Proceedings of the 25th Australasian Conference on Information Systems. From: ACIS 2014: 25th Australasian Conference on Information Systems, 8-10 December 2014, Auckland, New Zealand.

Cassidy, Leonie, and Hamilton, John (2014) Tropical tourism website qualities. In: Proceedings of the 24th Annual Council for Australasian University Tourism and Hospitality Education Conference. pp. 132-145. From: CAUTHE 2014: 24th Annual Council for Australasian University Tourism and Hospitality Education Conference, 10-13 February 2014, Brisbane, QLD, Australia.

Cassidy, Leonie J., and Hamilton, John R. (2013) A comprehensive approach to capturing website quality measures. In: Proceedings of the 12th International Decision Sciences Institute Conference and 18th Asia Pacific Decision Sciences Institute Conference. pp. 280-289. From: 12th International Decision Sciences Institute Conference and 18th Asia Pacific Decision Sciences Institute Conference, 9-13 July 2013, Bali, Indonesia.

Cassidy, Leonie, and Hamilton, John (2012) Website benchmarking: a comprehensive approach. In: Proceedings of the 12th Annual Hawaii International Conference On Business. pp. 543-548. From: 12th Annual Hawaii International Conference On Business, 24-27 May 2012, Honolulu, Hawaii.

Cassidy, Leonie, and Hamilton, John (2012) Multi-level website benchmarking: typological collation of recent approaches. In: 26th Annual Australian and New Zealand Academy of Management Conference: managing for volatility and instability. ANZAM-2012-227.R1. pp. 1-19. From: 26th Annual Australian and New Zealand Academy of Management Conference: managing for volatility and instability , 5-7 December 2012, Perth, WA, Australia.

Cassidy, Leonie, and Hamilton, John (2011) Website benchmarking: evaluating scaled and dichotomous approaches. In: Proceedings of the 11th International Conference on Electronic Business. pp. 408-412. From: 11th International Conference on Electronic Business, 29 November- 2 December 2011, Bangkok, Thailand.

Cassidy, Leonie, and Hamilton, John (2011) Website benchmarking: theoretical and measurement aspects. In: Proceedings of the 11th International Conference on Electronic Business. pp. 413-416. From: 11th International Conference on Electronic Business, 29 November- 2 December 2011, Bangkok, Thailand.