Blackman, Anna, and Benckendorff, Pierre (2017) Learning from part-time employment: reflections from Australia. In: Benckendorff, Pierre, and Zehrer, Anita, (eds.) Handbook of Teaching and Learning in Tourism. Edward Elgar, London, UK, pp. 218-230.

Moscardo, Gianna, and Benckendorff, Pierre (2015) Education for Sustainability in Tourism: a handbook of processes, resources and strategies. CSR, Sustainability, Ethics & Governance . Springer, New York, NY, USA.

Moscardo, Gianna, and Benckendorff, Pierre (2015) Education for sustainability futures. In: Moscardo, Gianna, and Benckendorff, Pierre, (eds.) Education for Sustainability in Tourism: a handbook of processes, resources and strategies. CSR, Sustainability, Ethics & Governance . Springer, New York, NY, USA, pp. 271-283.

Benckendorff, Pierre, and Moscardo, Gianna (2013) Generational cohorts and ecotourism. In: Ballantyne, Roy, and Packer, Jan, (eds.) International Handbook on Ecotourism. Edward Elgar Publishing, Cheltenham, UK, pp. 135-154.

Murphy, Laurie, Moscardo, Gianna, and Benckendorff, Pierre (2013) Understanding tourist shopping village experiences on the margins. In: Gave, Jenny, Jolliffe, Lee, and Baum, Tom, (eds.) Tourism and Souvenirs: glocal perspectives from the margins. Tourism and Cultural Change . Channel View Publications, Bristol, UK, pp. 132-146.

Benckendorff, Pierre, Moscardo, Gianna, and Murphy, Laurie (2012) Environmental attitudes of Generation Y students: foundations for sustainability education in tourism. Journal of Teaching in Travel & Tourism, 12 (1). pp. 44-69.

Moscardo, Gianna, Murphy, Laurie, Hughes, Karen, and Benckendorff, Pierre (2012) Shopping on the edge: identifying factors contributing to tourist retail development in heritage villages. In: Proceedings of 19th International Conference on Recent Advances in Retailing and Services Science. 1- 8. From: 19th International Conference on Recent Advances in Retailing and Services Science, 9-12 July 2012, Vienna, Austria.

Benckendorff, Pierre, and Pearce, Philip L. (2012) The psychology of events. In: Page, Stephen J., and Connell, Joanne, (eds.) The Routledge Handbook of Events. Routledge, Milton Park, UK, pp. 165-185.

Murphy, Laurie, Moscardo, Gianna, Benckendorff, Pierre, and Pearce, Philip (2011) Evaluating tourist satisfaction with the retail experience in a typical tourist shopping village. Journal of Retailing and Consumer Services, 18 (4). pp. 302-310.

Moscardo, Gianna, Benckendorff, Pierre, and Murphy, Laurie (2011) Exploring patterns of satisfaction and shopping motivation in a tourist shopping village. In: Proceedings of 42nd Annual Travel and Tourism Research Conference. From: TTRA 2011: 42nd Annual Travel and Tourism Research Conference, 19 - 21 June 2011, London, ON, Canada.

Moscardo, Gianna, Murphy, Laurie, and Beckendorff, Pierre (2011) Generation Y and travel futures. In: Yeoman, Ian, Hsu, Cathy H.C., Smith, Karen A., and Watson, Sandra, (eds.) Tourism and Demography. Goodfellow Publishers, Oxford, UK, pp. 87-100.

Murphy, Laurie, Benckendorff, Pierre, Moscardo, Gianna, and Pearce, Philip L. (2011) Tourist Shopping Villages: forms and functions. Routledge Advances in Tourism . Routlege, New York, NY, USA.

Benckendorff, Pierre (2010) Exploring the limits of tourism research collaboration: a social network analysis of co-authorship patterns in Australian and New Zealand tourism research. In: Proceedings of the 20th Annual CAUTHE Conference. pp. 1-24. From: 20th Annual CAUTHE Conference, 8-11 February 2010, Hobart, TAS, Australia.

Benckendorff, Pierre, and Blackman, Anna (2010) Learning and earning: what can business students learn from part-time employment? In: Work Integrated Learning – Responding to Challenges: proceedings of the 2010 ACEN national conference. pp. 20-32. From: 2010 ACEN Australian Collaborative Education Network National Conference, 27 September - 1 October 2010, Perth, WA, Australia.

Moscardo, Gianna, and Benckendorff, Pierre (2010) Mythbusting: generation Y and travel. In: Benckendorff, Pierre, Moscardo, Gianna, and Pendergast, Donna, (eds.) Tourism and Generation Y. CABI Publishing, Wallingford, Oxfordshire, UK, pp. 16-26.

Moscardo, Gianna, and Benckendorff, Pierre (2010) Sustainable Luxury: oxymoron or comfortable bedfellows. In: Proceedings of the 2010 International Tourism Conference on Global Sustainable Tourism. pp. 709-728. From: 2010 International Tourism Conference on Global Sustainable Tourism, 15 - 19 November 2010, Mbombela, Nelspruit, South Africa.

Benckendorff, Pierre, and Moscardo, Gianna (2010) Understanding gGeneration-Y tourists: managing the risk and change associated with a new emerging market. In: Benckendorff, Pierre, Moscardo, Gianna, and Pendergast, Donna, (eds.) Tourism and Generation Y. CABI Publishing, Wallingford, Oxfordshire, UK, pp. 16-26.

Benckendorff, Pierre, Edwards, Deborah, Jurowski, Claudia, Liburd, Janne J., Miller, Graham, and Moscardo, Gianna (2009) Exploring the future of tourism and quality of life. Tourism and Hospitality Research, 9 (2). pp. 171-183.

Benckendorff, Pierre, Ruhanen, Lisa, and Scott, Noel (2009) Deconstructing the student experience: a conceptual framework. Journal of Hospitality and Tourism Management, 16 (1). pp. 84-93.

Benckendorff, Pierre (2009) Evaluating wikis as an assessment tool for developing collaboration and knowledge management skills. Journal of Hospitality and Tourism Management, 16 (1). pp. 102-112.

Benckendorff, Pierre (2009) Themes and trends in Australian and New Zealand tourism research: a social network analysis of citations in two leading journals (1994-2007). Journal of Hospitality and Tourism Management, 16 (1). pp. 1-15.

Benckendorff, Pierre (2009) Using wikis to help first year students develop collaborative knowledge management skills for tomorrow. In: Proceedings of the 12th Pacific Rim First Year in Higher Education Conference. From: 12th Pacific Rim First Year in Higher Education Conference, 29 June-1 July 2009, Townsville, QLD, Australia.

Benckendorff, Pierre (2009) What do sustainable tourism researchers value? An analysis of citations from the Journal of Sustainable Tourism (1999-2008). In: Proceedings of BEST EN Think Tank IX & First International Symposium on Volunteering & Tourism. pp. 125-149. From: BEST EN Think Tank IX & First International Symposium on Volunteering & Tourism, 15-18 June 2009, Singapore.

Givney, Sarah, and Benckendorff, Pierre (2009) The role of local government in developing small tourism enterprises in regional destinations. In: Proceedings of CAUTHE - International Research Conference 2009. From: CAUTHE - International Research Conference 2009, 10-13 February 2009, Fremantle, WA, Australia.

Browning, D., Benckendorff, P., and Bidwell, N. (2008) Capturing visitor experiences using egocentric POV video. In: NHTV Expertise Series (8) pp. 86-116. From: Voices in Tourism Development: creating spaces for tacit knowledge and innovation, 3-5 November 2008, Breda, Netherlands.

Benckendorff, Pierre (2008) Envisioning sustainable tourism futures: an evaluation of the futures wheel method. Tourism and Hospitality Research, 8 (1). pp. 25-36.

Benckendorff, Pierre, and Prideaux, Bruce (2008) Ferry. In: Lück, Michael, (ed.) The Encyclopedia of Tourism and Recreation in Marine Environments. CAB International, pp. 172-174.

Murphy, Laurie, Pearce, Philip, Benckendorff, Pierre, and Moscardo, Gianna (2008) Tourist shopping villages: challenges and issues in developing regional tourism. In: Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference. From: 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, 11-14 February, 2008, Surfers Paradise, QLD, Australia.

Murphy, Laurie, Moscardo, Gianna, Benckendorff, Pierre, and Pearce, Philip (2008) Tourist shopping villages: exploring success and failure. In: Woodside, A., and Martin, D., (eds.) Tourism Management: analysis, behaviour and strategy. CAB International, Oxfordshire, UK, pp. 405-423.

Benckendorff, Pierre (2008) Using wikis to enhance the creative collaboration and knowledge management skills of tourism students. In: Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference . From: 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, 11-14 February, 2008, Surfers Paradise, QLD, Australia.

Murphy, Laurie, Mascardo, Gianna, and Benckendorff, Pierre (2007) Exploring word-of-mouth influences on travel decisions: friends and relatives vs. other travellers. International Journal of Consumer Studies, 31 (5). pp. 517-527.

Murphy, Laurie, Benckendorff, Pierre, and Moscardo, Gianna (2007) Linking travel motivation, tourist self-image and destination brand personality. Journal of Travel and Tourism Marketing, 22 (2). pp. 45-59.

Murphy, Laurie, Moscardo, Gianna, and Benckendorff, Pierre (2007) Using brand personality to differentiate regional tourism destinations. Journal of Travel Research, 46 (1). pp. 5-14.

Benckendorff, Pierre, Moscardo, Gianna, and Murphy, Laurie (2007) Contrasting online and onsite sampling methods: results of visitor responses to a destination survey. In: 38th Annual Conference of the Travel and Tourism Research Association. pp. 13-22. From: Travel and Tourism Research Association 38th Annual Conference Proceedings "Beating the Odds with Tourism Research", 17-20 Jun 2007, Las Vegas, Nevada, USA.

Murphy, Laurie, Benckendorff, Pierre, and Moscardo, Gianna (2007) Destination brand personality: visitor perceptions of a regional tourism destination. Tourism Analysis, 12 (5-6). pp. 419-432.

Benckendorff, Pierre (2007) Exploring the flexible learning preferences of business and commerce students using a learner segmentation approach. In: Forum proceedings of the Quantitative Analysis of Teaching and Learning in Higher Education in Business, Economics and Commerce. pp. 153-173. From: Quantitative Analysis of Teaching and Learning in Higher Education in Business, Economics and Commerce Forum, 9 February 2007, University of Melbourne.

Benckendorff, Pierre (2007) Exploring the flexible learning preferences of tourism and hospitality management students. In: Proceedings of the 17th Annual CAUTHE Conference. From: CAUTHE 2007: Tourism - Past Achievements, Future Challenges, 11-14 FEB 2007, Manly, NSW, Sydney.

Moscardo, Gianna, and Benckendorff, Pierre (2007) Misunderstanding Generation Y: risks for tourism managers. In: Proceedings of the 38th Annual Conference of the Travel and Tourism Research Association. pp. 203-211. From: Beating the Odds with Tourism Research, 17-20 June 2007, Las Vegas, NV, USA.

Benckendorff, Pierre J. (2006) An exploratory analysis of planning characteristics in Australian visitor attractions. Asia Pacific Journal of Tourism Research, 11 (1). pp. 43-63.

Benckendorff, Pierre (2006) Approaches to monitoring change in the business environment of tourist attractions. In: Proceedings of the 16th Annual CAUTHE Conference. pp. 249-265. From: CAUTHE 2006 Conference: to the city and beyond..., 6-9 February 2006, Melbourne, VIC, Australia.

Benckendorff, Pierre (2006) Attractions megatrends. In: Buhalis, Dimitrios, and Costa, Carlos, (eds.) Tourism Business Frontiers: consumers, products and industry. Elsevier, Oxford, UK, pp. 200-210.

Pearce, Philip, and Benckendorff, Pierre (2006) Benchmarking, usable knowledge and tourist attractions. Journal of Quality Assurance in Hospitality & Tourism, 7 (1). pp. 29-52.

Murphy, Laurie, Moscardo, Gianna, and Benckendorff, Pierre (2006) Can regional destinations really have a brand personality? In: Papers from Cutting Edge Research in Tourism: new directions, challenges and applications. pp. 1-16. From: Cutting Edge Research in Tourism: new directions, challenges and applications, 6-9 June 2006, Guildford, UK.

Benckendorff, Pierre (2006) Profiling users of airline web sites based on their content preferences. In: Proceedings of the Travel and Tourism Research Association 37th Annual Conference Proceedings. pp. 51-62. From: New Frontiers in Global Tourism: Trends and Competitive Challenges, 18-20 June 2006, Dublin, Ireland.

Benckendorff, Pierre, Moscardo, Gianna, and Murphy, Laurie (2006) Visitor perceptions of technology use in tourist attraction experiences. In: Papers from Cutting Edge Research in Tourism: new directions, challenges and applications. pp. 1-17. From: Cutting Edge Research in Tourism: new directions, challenges and applications, 6-9 June 2006, Guildford, UK.

Benckendorff, Pierre (2006) An exploratory analysis of traveller preferences for airline website content. Journal of Information Technology & Tourism, 8 (3). pp. 149-159.

Benckendorff, Pierre, Moscardo, Gianna, and Murphy, Laurie (2005) Contrasting high-tech and high touch experiences in tourist attractions. In: Proceedings of the 11th Annual Conference of the Asia Pacific Tourism Association (1) pp. 638-649. From: New Tourism for Asia-Pacific, 7 - 10 July 2005, Goyang, Korea.

Benckendorff, Pierre, Moscardo, Gianna, and Murphy, Laurie (2005) High tech versus high touch: visitor responses to the use of technology in tourist attractions. Tourism Recreation Research, 30 (3). pp. 37-47.

Benckendorff, Pierre Jacques (2004) Planning for the future: a profile of Australian tourist attractions. PhD thesis, James Cook University.

Benckendorff, Pierre J., and Pearce, Philip L. (2003) Australian tourist attractions: the links between organizational characteristics and planning. Journal of Travel Research, 42 (1). pp. 24-35.

Pearce, Phillip, Benckendorff, Pierce, and Johnstone, Suzanne (2001) Tourist attractions: evolution, analysis and prospects. In: Faulkner, Bill, Moscardo, Gianna, and Laws, Eric, (eds.) Tourism in the 21st Century: lessons from experience. Continuum, London, England, pp. 110-129.

Benckendorff, Pierre J., and Black, Neil L. (2000) Destination marketing on the internet: a case study of Australian regional tourism authorities. Journal of Tourism Studies, 11 (1). pp. 11-21.