20 Years of Workplace Diversity Research in Hospitality and Tourism: A Bibliometric Analysis

Mohammadi, Zohre, Bhati, Abhishek, and Ng, Eddy (2023) 20 Years of Workplace Diversity Research in Hospitality and Tourism: A Bibliometric Analysis. Equality, Diversity and Inclusion, 42 (4). pp. 551-571.

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Purpose – This paper charts the development of diversity research in hospitality and tourism (H&T) as a field of study. We are interested in how diversity has been studied, where diversity scholarship has been published, who are the leading diversity scholars, and whether their work has been influential. In addition, we identified the institutions and countries that contribute significantly to diversity scholarship in H&T.

Methodology – We draw from the Web of Science Core Collection, Scopus, and Australian Business Dean’s Council Journal Quality List covering 109 journals to identify the relevant articles on workplace diversity in H&T. We conducted evaluative and relational bibliometric techniques to assess the prominence of diversity scholarship in the field.

Findings – Diversity research in H&T did not gain traction until 2005. Using Equality, Diversity and Inclusion: An International Journal as a benchmark, we found that diversity research in H&T closely tracked the diversity topics in general organization and management literature. However, H&T lagged in race and ethnic, as well as gender identity research. A majority of diversity research is published in leading (top-ranked) journals, signifying the value of diversity scholarship in H&T. Hospitality journals published the most articles, while tourism journals reported the highest impact. Scholars based in the US, China, and the UK contributed the most diversity articles but one researcher, Osman M. Karatepe (Turkey), stood out as the most productive and influential diversity scholar in H&T.

Originality – Given an absence of prior review and diversity research has only gained ground in the H&T literature since 2005, this bibliometric study offers a fossil record and documents the trajectory of diversity scholarship in H&T, identifies the scholars who are active in this area of research, and highlights institutions and countries where diversity research is conducted.

Implications – The insights from this study aid H&T scholars in identifying trends and opportunities in diversity research, assessing the productivity and impact of various journals and databases, locating collaborative opportunities (through co-citations and highly productive and influential institutions and scholars), and benchmarking their own work.

Item ID: 77133
Item Type: Article (Research - C1)
ISSN: 2040-7157
Keywords: diversity, hospitality and tourism, workplace, bibliometric analysis
Copyright Information: Published Version: © Emerald Publishing Limited. AAM may be made open access in an Institutional Repository under a CC BY-NC license without embargo.
Date Deposited: 25 Jan 2023 04:04
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350503 Human resources management @ 30%
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350502 Employment equity and diversity @ 50%
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350803 Tourism management @ 20%
SEO Codes: 11 COMMERCIAL SERVICES AND TOURISM > 1199 Other commercial services and tourism > 119999 Other commercial services and tourism not elsewhere classified @ 100%
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