Browse by ANZSRC Socio-Economic Objective codes

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Number of items at this level: 10.


Ahrholdt, Dennis C., Gudergan, Siegfried P., and Ringle, Christian M. (2019) Enhancing loyalty: when improving consumer satisfaction and delight matters. Journal of Business Research, 94. pp. 18-27.


Biesenthal, Christopher, Gudergan, Siegfried, and Ambrosini, Véronique (2019) The role of ostensive and performative routine aspects in dynamic capability deployment at different organizational levels. Long Range Planning, 52 (3). pp. 350-365.


Fiala, Serafin, and Thirumaran, K. (2021) Hospitality and tourism management: adopting Lean Six Sigma, achieving service excellence. In: Thirumaran, K., Klimkeit, Dirk, and Tang, Chun Meng, (eds.) Service Excellence in Tourism and Hospitality: insights from Asia. Tourism, Hospitality & Event Management . Springer Nature, Cham, Switzerland, pp. 167-176.


Pourabedin, Zahra, Mahony, Tracey, and Pryce, Josephine (2022) Towards developing a multisensory scale to capture attributes of heritage boutique hotels. In: Community Empowerment, Sustainable Cities, and Transformative Economies. pp. 355-375. From: BEMAS: 1st International Conference in Business, Economics, Management, and Sustainability, 2-3 July 2021, Cairns, QLD, Australia.

Peters, Matt D., Gudergan, Siegfried P., and Booth, Peter (2019) Interactive profit-planning systems and market turbulence: a dynamic capabilities perspective. Long Range Planning, 52 (3). pp. 386-405.


Randhawa, Krithika, Wilden, Ralf, and Gudergan, Siegfried (2021) How to innovate toward an ambidextrous business model? The role of dynamic capabilities and market orientation. Journal of Business Research, 130. pp. 618-634.

Ringle, Christian M., Sarstedt, Marko, Mitchell, Rebecca, and Gudergan, Siegfried P. (2020) Partial least squares structural equation modeling in HRM research. International Journal of Human Resource Management, 31 (12). pp. 1617-1643.


Schirmer, Nadine, Ringle, Christian M., Gudergan, Siegfried P., and Feistel, Matthias S.G. (2018) The link between customer satisfaction and loyalty: the moderating role of customer characteristics. Journal of Strategic Marketing, 26 (4). pp. 298-317.


Wilden, Ralf, Gudergan, Siegfried, and Lings, Ian (2019) The interplay and growth implications of dynamic capabilities and market orientation. Industrial Marketing Management, 83. pp. 21-30.

Wilden, R., Gudergan, S., Akaka, M.A., Averdung, A., and Teichert, T. (2019) The role of cocreation and dynamic capabilities in service provision and performance: a configurational study. Industrial Marketing Management, 78. pp. 43-57.

This list was generated on Fri May 27 23:08:27 2022 AEST.