A

Akbari, Mohammadreza, Nguyen, Hung Manh, McClelland, Robert, and Van Houdt, Kristof (2022) Design, implementation and academic perspectives on authentic assessment for applied business higher education in a top performing Asian economy. Education and Training, 64 (1). pp. 69-88.

C

Chowdhury, Md Maruf Hossan, Sajib, Shahriar, Scerri, Moira, and Khan, Eijaz Ahmed (2022) A decision model for efficient service design in the sharing economy: a service triad perspective. Asia Pacific Journal of Marketing and Logistics, 34 (9). pp. 2007-2031.

F

Fiala, Serafin, and Thirumaran, K. (2021) Hospitality and tourism management: adopting Lean Six Sigma, achieving service excellence. In: Thirumaran, K., Klimkeit, Dirk, and Tang, Chun Meng, (eds.) Service Excellence in Tourism and Hospitality: insights from Asia. Tourism, Hospitality & Event Management . Springer Nature, Cham, Switzerland, pp. 167-176.

P

Papavasiliou, Samantha, and Gorod, Alex (2022) Stakeholder Management in Digital Transformation: A System of Systems Approach. In: Proceedings of the 17th Annual System of Systems Engineering Conference. pp. 500-505. From: SOSE 2022: 17th Annual System of Systems Engineering Conference, 7-11 June 2022, Rochester, NY, USA.

Pourabedin, Zahra, Mahony, Tracey, and Pryce, Josephine (2022) Towards developing a multisensory scale to capture attributes of heritage boutique hotels. In: Community Empowerment, Sustainable Cities, and Transformative Economies. pp. 355-375. From: BEMAS: 1st International Conference in Business, Economics, Management, and Sustainability, 2-3 July 2021, Cairns, QLD, Australia.

R

Riaz, Shoaib, Morgan, Damian, and Kimberley, Nell (2023) Managing organizational transformation (OT) using complex adaptive system (CAS) framework: future lines of inquiry. Journal of Organizational Change Management. (In Press)