Michling, Malgorzata D., and Zuchowski, Ines (2026) Professionalisation and Competencies of Staff in Emergency Shelters in Germany and Australia: A Comparative Study. Advances in Social Work and Welfare Education, 27 (1). pp. 43-59.

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Abstract

Provision of needs-oriented care to society’s vulnerable and marginalised populations, particularly the homeless dependent on emergency sheltering, is intricately linked to the competencies of the personnel involved. Existing literature predominantly addresses the care and housing of homeless individuals within Anglophone and German-speaking contexts, while research focusing on the professional qualifications of emergency shelter staff remains scant. This international comparative study investigates the perspectives and experiences of staff engaged in working with homeless populations in Germany and Australia, concerning their professionalisation and competency levels in emergency accommodation environments. Central to this investigation is the question of necessary proficiencies and professional development for staff within the framework of professionalisation in dealing with homeless individuals in emergency shelters across the two nations.

Item ID:	93953
Item Type:	Article (Research - C1)
ISSN:	1329-0584
Keywords:	Emergency Shelters, Homelessness Workforce, Professionalisation, Competencies, Needs-Oriented Care, Staff Training
Copyright Information:	Copyright © 2026 Copyright © Australian & New Zealand Social Work and Welfare Education and Research. This work is licensed under a Creative Commons Attribution 4.0 International License.
Date Deposited:	30 Oct 2026 04:02
FoR Codes:	44 HUMAN SOCIETY > 4409 Social work > 440902 Counselling, wellbeing and community services @ 60% 44 HUMAN SOCIETY > 4409 Social work > 440903 Social program evaluation @ 40%
SEO Codes:	16 EDUCATION AND TRAINING > 1699 Other education and training > 169999 Other education and training not elsewhere classified @ 100%
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