Maxwell, Stephen J., and Hamilton, John (2023) Towards Understanding University Governance within Australia. In: Proceedings of the 23rd International Conference on Electronic Business (23) pp. 675-685. From: ICEB 2023: 23rd International Conference on Electronic Business, 19-23 October 2023, Chiayi, Taiwan.

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Abstract

The shift towards a corporate model for universities and the role of technology has shifted the power structures and operations within universities. In this paper, we examine the university governance changes and structures and how these have shifted the internal focus of those institutions. Historical arguments that the use of technology would reduce the administrative workload, yet this is not the realized case. To explain this failure, it is critical that the current modes of governance be examined, and this will then form the basis for further studies into the role of internal stakeholders in failing to control the growth in the bureaucratic society that dominates modern universities. We argue that there is a failure in governance as agents and stakeholders have no intrinsic control and oversight, and all decisions are made based on spreadsheets and public perceptions rather than in the best interest of the organization.

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