Modelling the mitigation of the negative effects on human resource management

Pont, Suzanne, Underdown, Michael, Hamilton, John, and Tee, Singwhat (2022) Modelling the mitigation of the negative effects on human resource management. In: Proceedings of the 22nd International Conference on Electronic Business (22) pp. 654-660. From: ICEB 2022: 22nd International Conference on Electronic Business, 13-17 October 2022, Bangkok, Thailand.

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Abstract

Human resource professionals are often overlooked in the study of frontline workers and the negative effects of burnout, compassion fatigue, stress and vicarious trauma even though exposure to these negative workplace conditions is intrinsic to their job description. Understanding how these negative workplace conditions affect human resources professionals will lead to reduced employee absenteeism and higher staff turnover and mitigate the effects of presenteeism, such as reduced productivity and loss of general work satisfaction. In this paper, the literature is explored to examine the impact of negative workplace conditions on an organisation's operations in the context of workplace programmes and compassion satisfaction. A model is presented to explain how individual and organisational interventions mitigate the negative workplace conditions of burnout, compassion fatigue, stress and vicarious trauma on workplace performance and compassion satisfaction. This model will form the basis for further research into the negative effects of employment conditions impacting human resource managers.

Item ID: 77655
Item Type: Conference Item (Research - E1)
ISSN: 1683-0040
Keywords: Burnout, compassion fatigue, human resources professional, stress
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Date Deposited: 16 Feb 2023 02:59
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350503 Human resources management @ 50%
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350507 Workplace wellbeing and quality of working life @ 50%
SEO Codes: 28 EXPANDING KNOWLEDGE > 2801 Expanding knowledge > 280123 Expanding knowledge in human society @ 50%
20 HEALTH > 2004 Public health (excl. specific population health) > 200409 Mental health @ 50%
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