The impact of socially responsible human resource management on employees' organizational citizenship behaviour: the mediating role of organizational identification

Newman, Alexander, Miao, Qing, Hofman, Peter S., and Zhu, Cherrie Jiuhua (2016) The impact of socially responsible human resource management on employees' organizational citizenship behaviour: the mediating role of organizational identification. The International Journal of Human Resource Management, 27 (4). pp. 440-455.

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Abstract

Based on insights from social exchange and social identity theories, this paper examines the influence of three dimensions of socially responsible human resource management (SR-HRM), namely legal compliance HRM, employee-oriented HRM and general CSR facilitation HRM, on employees' organizational citizenship behaviour (OCB). Structural equation modelling of dyadic data collected from Chinese employees and their direct supervisors in three phases revealed that whilst organizational identification fully mediated the relationship between employee-oriented HRM and employee OCB, general CSR facilitation HRM had a direct effect on employee OCB. In contrast, legal compliance HRM neither influenced employee OCB directly, nor indirectly through organizational identification. The findings highlight the important but complex role played by SR-HRM in eliciting positive employee work outcomes, and contribute to our knowledge of the mechanisms underlying this relationship.

Item ID: 75986
Item Type: Article (Research - C1)
ISSN: 1466-4399
Keywords: China; human resource management; organizational citizenship behaviour; organizational identification; socially responsible HRM
Copyright Information: © 2015 Taylor & Francis
Date Deposited: 19 Sep 2022 04:00
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350702 Corporate social responsibility @ 40%
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350504 Industrial and employee relations @ 30%
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350710 Organisational behaviour @ 30%
SEO Codes: 15 ECONOMIC FRAMEWORK > 1503 Management and productivity > 150302 Management @ 60%
15 ECONOMIC FRAMEWORK > 1503 Management and productivity > 150301 Industrial relations @ 40%
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