Zumrah, Abdul Rahim, and Boyle, Stephen (2015) The effects of perceived organizational support and job satisfaction on transfer of training. Personnel Review, 44 (2). pp. 236-254.

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Abstract

Purpose-The role of perceived organizational support (POS) and job satisfaction on the effectiveness of transfer of training in the workplace has begun to receive attention among recent studies. However, there is still limited understanding of how these factors may work together to affect the transfer of training. The purpose of this paper is to address this gap by exploring the relationship between POS, job satisfaction and transfer of training.

Design/methodology/approach-The data of this study have been collected from a group of employees, and their supervisors through survey. The data were analyzed using structural equation modeling.

Findings-The findings reveal that job satisfaction mediates the relationship between POS and transfer of training.

Originality/value-This study suggests that POS can improve employees' job satisfaction, which in turn increase transfer of training in the workplace. The significant relationship between the factors (POS-job satisfaction-transfer of training) is an important finding that has not been empirically determined previously, particularly in the transfer of training literature. The findings show that job satisfaction plays an essential role as a mediator in the relationship between POS and transfer of training.

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