Providing insight into Human Resource Management solutions by understanding the psychological contract and employee engagement

Oorschot, Jane, Blackman, Anna, and Moscardo, Gianna (2019) Providing insight into Human Resource Management solutions by understanding the psychological contract and employee engagement. In: Proceedings of the Australian and New Zealand Academy of Management Conference. 162. pp. 271-284. From: ANZAM 2019: 33rd Annual Australian & New Zealand Academy of Management Conference: wicked solutions to wicked problems, 3-6 December 2019, Cairns, QLD, Australia.

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Abstract

This exploratory research drew upon an extensive review of the literature to review the relationship between the psychological contract and employee engagement. Semi-structured interviews of employees in a regional government entity, all participants had been with the organisation less than two years. Conversational style interviews were conducted using a set of developed interview questions.There are two primary limitations of this research, firstly, the research was conducted in one organisation and all participants indicated they enjoyed working for the organisation and generally enjoyed their job.The study identified some differences for leaders in relation to the psychological contract experience. The study found that unmet expectations or perceived psychological contract breaches for leaders were associated with greater opportunities for development. Furthermore, unmet expectations or perceived psychological contract breaches for non-leaders and to lesser degree leaders related to the provision of more information about the job itself prior to commencement. The provision of a realistic job preview enables potential employees to make the best career decisions. The study considers employee engagement and the psychological contract to understand the relationship between the two topics and their contribution to achieving human resource management solutions.

Item ID: 63213
Item Type: Conference Item (Research - E1)
Keywords: Employee engagement, job engagement, organisational engagement, psychological contract, careerism, organisational commitment
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Date Deposited: 09 Jul 2020 00:59
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management @ 50%
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour @ 50%
SEO Codes: 91 ECONOMIC FRAMEWORK > 9104 Management and Productivity > 910402 Management @ 100%
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