Personas of students accessing a peer-facilitated support for learning program

Sankupellay, Mangalam, Niesel, Christoph, Medland, Richard, and Mealy, Erica (2015) Personas of students accessing a peer-facilitated support for learning program. In: Proceedings of STARS: Students Transitions Achievement Retention & Success 2015. pp. 1-5. From: STARS: Students Transitions Achievement Retention & Success 2015, 1-4 July 2015, Melbourne, VIC, Australia.

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STIMulate is a support for learning program at the Queensland University of Technology in Brisbane, Australia. The program provides assistance in mathematics, science and information technology for undergraduate students. This paper develops personas - archetypal users - that represent the attitudes and motivations of students that utilise STIMulate (in particular, the IT stream). Seven different personas were developed based on interviews gathered from Peer Learning Facilitators (PLF) who are experienced students that have excelled in relevant subject areas. The personas were then validated by a PLF focus group. Developing the personas enabled us to better understand the characteristics and needs of the students using the STIMulate program, enabling a more critical analysis of the quality of the service provided.

Item ID: 46051
Item Type: Conference Item (Presentation)
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Date Deposited: 16 Mar 2017 04:24
FoR Codes: 08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080602 Computer-Human Interaction @ 50%
13 EDUCATION > 1399 Other Education > 139999 Education not elsewhere classified @ 50%
SEO Codes: 97 EXPANDING KNOWLEDGE > 970105 Expanding Knowledge in the Environmental Sciences @ 50%
96 ENVIRONMENT > 9699 Other Environment > 969999 Environment not elsewhere classified @ 50%
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