Students' Perceptions of Live Online Virtual e-Problem Based Learning (LOVE-PBL) using Google Hangouts

Hashim, Hazwanie, Chong, David W.K., Er, Hui Meng, Deb, Pran Kishore, Wong, Pei Se, Lee, Mun Sun, Maharajan, Mari Kannan, Lee, E. Lyn, and Baloch, Hasnain Zafar (2017) Students' Perceptions of Live Online Virtual e-Problem Based Learning (LOVE-PBL) using Google Hangouts. Education in Medicine Journal, 9 (4). pp. 31-39.

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Abstract

Background: Problem based learning (PBL) is both a constructivist pedagogic philosophy and an instructional format for promoting contextual, co-operative and self-directed learning; it is traditionally conducted as face-to-face tutorials. This study explored the utility of the live online chat application Google Hangouts, which we refer to as LOVE-PBL, for running synchronous PBL tutorials that included participants in different locations. Method: Data were collected from student participants using a mixed-methods approach, comprising a self-administered questionnaire and focus groups. We evaluated student participants’ perceptions of their learning experience and the effectiveness of online PBL via Google Hangouts. Results: More than 70% of participants agreed that learning outcomes were met using the Google Hangouts platform, and 50% felt that the ability to record the sessions was useful for learning and reflection. The major factors for effective online PBL were reliable internet connectivity, a conducive environment, and technical familiarity with the chat application and its functionality. Conclusion: Although online discussions do not fully equate to face-to-face conversations with regard to utility and enjoyment, learning outcomes are not compromised. Online chat applications thus extend the utility of PBL, and their use adds to the accessibility, flexibility and convenience that learners expect of higher education in a digital age.

Item ID: 90387
Item Type: Article (Research - C1)
ISSN: 2180-1932
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Copyright Information: © Penerbit Universiti Sains Malaysia 2017. This work is licensed under the terms of the Creative Commons Attribution (CC BY) (http://creativecommons.org/licenses/by/4.0/).
Date Deposited: 29 Sep 2026 06:05
FoR Codes: 39 EDUCATION > 3999 Other Education > 399999 Other education not elsewhere classified @ 100%
SEO Codes: 16 EDUCATION AND TRAINING > 1601 Learner and learning > 160199 Learner and learning not elsewhere classified @ 100%
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