Izak, Michal, Case, Peter, and Ybema, Sierk (2024) Communication in Organizations: An Overview and Provocations. International Journal of Management Reviews. (In Press)

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Abstract

The role that communication plays in social organization and processes of organizing has received considerable scholarly attention from multiple disciplines over several decades. This paper provides a review of the diverse literature that has sought to contribute to the understanding of communication and its implication for management and organization studies. An analysis of the SCOPUS database for the period 1980-2022 enabled us to cluster reference material and identify five perspectives which emerge from a review of the literature: communication as transfer, discourse, conversation (analysis), narrative, and Communicative Constitution of Organizations. These categories are not intended to be exhaustive, but they do provide a useful critical heuristic for navigating a field of study that might otherwise appear overwhelming. To map the terrain’s theoretical underpinnings, our study also adopted a problematizing approach to the review which revealed various conspicuous conceptual and empirical absences at a ‘field level’ which merit further attention. The paper offers provocations and suggestions that we expect will inform future studies of organizational communication. Possibilities for developing the field include paying attention to: (a) paralinguistic dimensions of communication; (b) communication in relation to actual work practices; (c) monologic communication; and (d) organizational communication in non-Western contexts.

Item ID:	82980
Item Type:	Article (Research - C1)
ISSN:	1468-2370
Keywords:	Organizational Communication; Narrative; Discourse Analysis; CCO; Conversation Analysis; Postcolonial
Copyright Information:	This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited. © 2024 The Author(s). International Journal of Management Reviews published by British Academy of Management and John Wiley & Sons Ltd.
Date Deposited:	18 Jun 2024 23:15
FoR Codes:	35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350709 Organisation and management theory @ 100%
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