Applying the Buurtzorg Model in an Australian context: the role of self-managed teams

Cameron, Roslyn, and Archer, Ben (2023) Applying the Buurtzorg Model in an Australian context: the role of self-managed teams. In: [Presented at the Annual Conference of the Australian & New Zealand Academy of Management]. From: 36th ANZAM Conference: Changing management values and practices for a sustainable future, 5-7 December 2023, Wellington, New Zealand.

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VIVA Mutual is an Australian social enterprise that provides health services to clients of the National Disabilities Insurance Scheme (NDIS) through in-home health care provision. VIVA Mutual has adapted a Buurtzorg model founded in 2006 in the Netherlands ensuring integrated and holistic client outcomes are organised through empowered work models. The model is built on self-managed teams and flat organisational structure with minimal back-office support. A case study mixed methods research design has been employed to explore the delivery and adaption of the Buurtzorg model in providing a quality in-home health services for disability clients in an Australian context and to examine the role of self-managed teams in that service provision.

Item ID: 81774
Item Type: Conference Item (Presentation)
Keywords: self-managed teams, organisational behaviour, human resource management, buurtzorg
Funders: VIVA Mutual Foundation Ltd
Date Deposited: 15 Feb 2024 00:14
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350503 Human resources management @ 100%
SEO Codes: 20 HEALTH > 2003 Provision of health and support services > 200302 Community health care @ 100%
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