Cruise tourism: the theoretical case for 'short-life' occupational communities among on-board hotel workers

Lee-Ross, Darren (2005) Cruise tourism: the theoretical case for 'short-life' occupational communities among on-board hotel workers. In: Proceedings of the Council for Australian University Tourism and Hospitality Education Conference. pp. 1-11. From: CAUTHE 2005: Sharing Tourism Knowledge, 1 - 5 February 2005, Alice Springs, NT, Australia.

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This paper advances the notion that knowledge of organizational culture is a powerful way of understanding the attitudes and behaviour of 'hotel' workers on cruise ships. Unlike other theories focusing on national traits and characteristics, the present construct emphasizes the importance of the work and work-related factors in establishing an emergent 'culture in practice'. Known as Occupational Communities, these are likely to form when certain environmental conditions are present including characteristics of individuals and organizational structures. Occupational Communities have been identified elsewhere in hotels. Therefore it is argued that because many structural similarities exist between on-shore hotels and cruise ships, Occupational Communities are likely to form in preference to 'espoused' or official cultures.

Item ID: 7784
Item Type: Conference Item (Research - E1)
ISBN: 978-1-876248-97-0
Keywords: cruise ships; hotel workers; occupational communities; organisational culture
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Conference theme "Sharing Tourism Knowledge"

Date Deposited: 22 Jun 2010 04:59
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 100%
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