Immigrants' information experiences: an informed social inclusion framework

Beretta, Paola, Sayyad Abdi, Elham, and Bruce, Christine (2018) Immigrants' information experiences: an informed social inclusion framework. Journal of the Australian Library and Information Association, 67 (4). pp. 373-393.

[img] PDF (Accepted Publisher Version) - Accepted Version
Restricted to Repository staff only

[img] PDF (Published Version) - Published Version
Restricted to Repository staff only

View at Publisher Website:


This paper reviews research related to immigrants' information experience. It identifies key themes in the literature associated with immigrants' engagement with information. The review suggests that immigrants: (a) have identified information needs; (b) tend to rely on both social networks and the Internet as sources of information; and (c) face certain obstacles to information access. The review also highlights the importance of culturally appropriate information and emphasises the role of information and libraries as key components of social inclusion. As an outcome of this analysis, these themes become key components of an evidenced-based 'informed social inclusion framework' that defines the role of information in immigrants' settlement journey towards social inclusion. Through providing a holistic portrait of information research within the migration context, the framework innovatively introduces information as one of the inseparable aspects of the multidisciplinary domain of migration studies. The framework is intended to be used as a guide to inform both research directions in information-focused migration studies, and the professional practice of libraries and other information agencies serving immigrant communities.

Item ID: 56044
Item Type: Article (Research - C1)
ISSN: 2475-0166
Keywords: immigrants, information experience, informed social inclusion, libraries, framework
Copyright Information: Copyright © Australian Library & Information Association 2018
Funders: Australian Research Council (ARC)
Projects and Grants: ARC Linkage Projects scheme LP150101002
Date Deposited: 06 Nov 2018 03:02
FoR Codes: 46 INFORMATION AND COMPUTING SCIENCES > 4610 Library and information studies > 461099 Library and information studies not elsewhere classified @ 100%
SEO Codes: 89 INFORMATION AND COMMUNICATION SERVICES > 8903 Information Services > 890399 Information Services not elsewhere classified @ 100%
Downloads: Total: 3
More Statistics

Actions (Repository Staff Only)

Item Control Page Item Control Page