Support for first year university students in a limited resource environment: recommendations from an Australian University

Konovalov, Elena, Collin, Rowan, and Munns, Suzanne L. (2018) Support for first year university students in a limited resource environment: recommendations from an Australian University. In: Proceedings of the Students Transitions Achievement Retention and Success Conference. 05B. From: STARS 2018: Students Transitions Achievement Retention and Success Conference, 8-11 July 2018, Auckland, New Zealand.

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Abstract

This study reports on two years of implementation of a student support officer (SSO) program across multiple allied health related disciplines in a regional Australian University. Recommendations from our findings indicate that, in order to best meet demand, SSO services should be focused on commencing first year students in lower ATAR courses. Within subjects, priority should be given to the initial and final weeks, as well as timed around assessment pieces. Training of SSO in specifically addressing high demand topics would be advantageous, such as non-attendance, assessment failure or marginal pass, learning issues and support for students with personal issues impacting their studies. Our study demonstrates that SSO can provide effective and targeted support for first year students and contribute to enabling improved academic success and retention.

Item ID: 54910
Item Type: Conference Item (Research - E1)
Keywords: student support, transition pedagogy, first year, retention, attrition, student success
Funders: Higher Education Participation and Partnerships Program
Date Deposited: 06 Aug 2018 23:58
FoR Codes: 13 EDUCATION > 1301 Education Systems > 130103 Higher Education @ 100%
SEO Codes: 93 EDUCATION AND TRAINING > 9301 Learner and Learning > 930199 Learner and Learning not elsewhere classified @ 30%
93 EDUCATION AND TRAINING > 9304 School/Institution > 930499 School/Institution not elsewhere classified @ 70%
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