Mustika, Putu L., Welters, Riccardo, and Setiasih, Naneng (2018) Tourist satisfaction and expenditures in a reef-adjoining dolphin watching industry in Lovina, Bali Indonesia. In: Prideaux, Bruce, and Pabel, Anja, (eds.) Coral Reefs: tourism, conservation and management. Earthscan Oceans . Routledge, Abingdon, UK, pp. 184-197.

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Abstract

This chapter focuses on tourist experience and economic benefits of the reef-adjoining dolphin watching industry in Lovina, Bali Indonesia in 2013. Tourist satisfaction was generally low, the tourists disliked the inconsiderate driving behaviours of the boatmen and satisfied tourists were more likely to rejoin the trip or recommend the trip to others. The industry's total direct expenditures were ~USD 8.7 million p.a., with ~ USD 72,800 p.a. financial spill-over to the local snorkelling industry. Without the dolphins, Lovina might lose ~27% of the total direct expenditures (~ 11% to adjacent reef sites). Dolphin conservation combined with local reef tourism should be made priority to sustain local income in the future.

Item ID:	54182
Item Type:	Book Chapter (Research - B1)
ISBN:	978-1-138-49731-3
Keywords:	dolphin watching, coral reef tourism, wildlife tourism, developing country
Date Deposited:	19 Jun 2018 23:21
FoR Codes:	41 ENVIRONMENTAL SCIENCES > 4104 Environmental management > 410407 Wildlife and habitat management @ 40% 38 ECONOMICS > 3801 Applied economics > 380116 Tourism economics @ 30% 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350806 Tourist behaviour and visitor experience @ 30%
SEO Codes:	96 ENVIRONMENT > 9608 Flora, Fauna and Biodiversity > 960808 Marine Flora, Fauna and Biodiversity @ 40% 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900301 Economic Issues in Tourism @ 30% 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 30%
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