Jalil, Sakib, Hardy, Dianna, Myers, Trina, and Atkinson, Ian (2014) But it doesn't go with the décor: domesticating a telemedicine diabetes intervention in the home. In: Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the future of design. pp. 280-289. From: OzCHI 2014: 26th Australian Computer-Human Interaction Conference on Designing Futures, 2-5 December 2014, Sydney, NSW, Australia.

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Abstract

Type 2 Diabetes (T2D) is a chronic disease that requires day-to-day management. Telemedicine is one way of providing support to patients, to manage and receive care from home. Medical researchers use clinical trials to evaluate telemedicine technologies by comparing medical improvements of the patients. However, the patients' interactions and experiences with the technology are important because unpleasant experiences may result in non-adherence to a medical program. HCI experts have contributed in user-centred evaluations for decades. This research complements a telemedicine clinical trial with human-centred evaluation to understand patients during the post- rollout phase. Findings present patients' placement of telemedicine device in their homes, patients' feelings of using the device and their family involvement, and our experiences of conducting a HCI research with medical researchers in a clinical trial. We conclude that though the telemedicine device is seen as life-saving, patients treat it just as a regular device. We conclude that telemedicine evaluations such as clinical trials can benefit from evaluation methods in HCI.

Item ID:	35459
Item Type:	Conference Item (Research - E1)
ISBN:	978-1-4503-0653-9
Keywords:	experience; telemedicine intervention; domestic life; clinical trial; type 2 diabetes, contextual inquiry
Related URLs:	Organisation
Date Deposited:	04 Mar 2015 05:29
FoR Codes:	08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080602 Computer-Human Interaction @ 100%
SEO Codes:	97 EXPANDING KNOWLEDGE > 970110 Expanding Knowledge in Technology @ 100%
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