Public sector strategy classification system for shared service identification

Stewart, Glenn, and Chakraborty, Ayon (2011) Public sector strategy classification system for shared service identification. In: AMCIS Proceedings. pp. 1-8. From: Proceedings of the Seventeenth Americas Conference on Information Systems, 4th-7th August, 2011, Detroit, Michigan.

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The purpose of this conceptual paper is to address the lack of consistent means through which strategies are identified and discussed across theoretical perspectives in the field of business strategy. A standardised referencing system is offered to codify the means by which strategies can be identified, from which new business services and information systems may be derived. This taxonomy was developed using qualitative content analysis study of government agencies' strategic plans. This taxonomy is useful for identifying strategy formation and determining gaps and opportunities. Managers will benefit from a more transparent strategic design process that reduces ambiguity, aids in identifying and correcting gaps in strategy formulation, and fosters enhanced strategic analysis. Key benefits to academics are the improved dialogue in strategic management field and suggest that progress in the field requires that fundamentals of strategy formulation and classification be considered more carefully. Finally, the formalization of strategy can lead to the clear identification of new business services, which inform ICT investment decisions and shared service prioritisation.

Item ID: 25634
Item Type: Conference Item (Research - E1)
ISBN: 978-0-615-50707-1
Keywords: strategy, business services, ICT investment, IT shared service prioritization, content analysis, taxonomy
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Date Deposited: 06 Sep 2013 04:02
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150310 Organisation and Management Theory @ 100%
SEO Codes: 97 EXPANDING KNOWLEDGE > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services @ 100%
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