Organization Behaviour for Leisure Services

Lashley, Conrad, and Lee-Ross, Darren (2003) Organization Behaviour for Leisure Services. Butterworth Heinemann, Oxford, UK.

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Abstract

Organization Behaviour for Leisure Services discusses and questions a number of key elements, including:

* The individual and the organization

* Groups in the organization

* Organizational structures and behaviour

* Management within the organization

* Commercial hospitality, leisure and tourism in a service context

Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues invovled - perfect for students and managers alike.

Item ID: 10430
Item Type: Book (Research - A1)
ISBN: 978-0-7506-5782-2
Additional Information:

Butterworth Heinemann is an imprint of Elsevier

Date Deposited: 25 Jun 2010 04:29
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour @ 100%
SEO Codes: 91 ECONOMIC FRAMEWORK > 9104 Management and Productivity > 910402 Management @ 100%
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