Mcomish, Margaret, and Quester, Pascale (2003) Risque percu et servicescape: L'importance de la gestion de l'environnement physique pour le marketing des services / Perceived risk and servicescape: the importance of managing the physical environment for marketing services. In: Proceedings of the 2nd Atelier de Recherche. pp. 39-54. From: 2nd Atelier de Recherche, 17 December 2003, Paris, France.