Human-Empathy Accessibility Learning (HEAL) intervention model towards critical soft skills development for career readiness among computing undergraduate students

Cotler, Jami, Kiss, Eszter, Burshteyn, Dmitry, and Afrifa-Yamoah, Eben (2024) Human-Empathy Accessibility Learning (HEAL) intervention model towards critical soft skills development for career readiness among computing undergraduate students. In: Proceedings of the 10th International Conference on Higher Education Advances. pp. 1223-1230. From: HEAd'24: 10th International Conference on Higher Education Advances, 18-21 June 2024, Valencia, Spain.

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Abstract

This pilot mixed methods study explores the impact of Human-Empathy Accessibility Learning (HEAL) interventions on soft skills development in undergraduate computing students, emphasizing their role in job readiness and perceived employability. HEAL interventions aimed to enhance accessibility awareness, focusing on motivation, empathy, and emotional intelligence. Participants were assigned to control and experiment groups, with qualitative findings showing empathetic growth in the experiment group. Quantitative results partially supported qualitative findings, indicating statistically significant changes across measures. Despite quantitative limitations, short-term empathy interventions showed potential benefits for job readiness. The study discusses implications of mixed findings and recommends future research directions.

Item ID: 87432
Item Type: Conference Item (Research - E1)
ISBN: 9788413962009
ISSN: 2603-5871
Keywords: Accessibilty, Emotional Intelligence, Empathy, Employability, Motivation, Soft skills in Computing Education
Copyright Information: This work is licensed under a Creative Commons License CC BY-NC-SA 4.0
Date Deposited: 19 Nov 2025 00:48
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3505 Human resources and industrial relations > 350599 Human resources and industrial relations not elsewhere classified @ 50%
46 INFORMATION AND COMPUTING SCIENCES > 4608 Human-centred computing > 460899 Human-centred computing not elsewhere classified @ 50%
SEO Codes: 22 INFORMATION AND COMMUNICATION SERVICES > 2299 Other information and communication services > 229999 Other information and communication services not elsewhere classified @ 100%
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