Agarwal, Manisha Unpacking Repeat Tourist Experience Through Multi-method Blog Analysis: A novel assessment using the Orchestra Model. In: [Presented at the 7th World Research Summit for Hospitality and Tourism]. From: 7th World Research Summit for Hospitality and Tourism, 8-11 December 2023, Orlando, FL, USA.

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Abstract

This study makes a unique methodological contribution in investigating the distinctive elements of repeat tourists’ experiences. It employs the netnography technique examining the blogs written by repeat travellers to India. The blogs were analysed with the help of multi-method approach involving content analysis and sentiment analysis. The results emphasised the relative importance of different aspects of experience and established that the cognitive aspects were the most important element of repeat tourist experiences followed by behavioural and then sensory elements. The findings suggest that different aspects of experience contribute to special tourists experience of repeat visits.

Item ID:	86445
Item Type:	Conference Item (Abstract / Summary)
Related URLs:	https://www.elsevier.com/events/conferen...
Date Deposited:	30 Jul 2025 23:57
FoR Codes:	35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350806 Tourist behaviour and visitor experience @ 100%
SEO Codes:	11 COMMERCIAL SERVICES AND TOURISM > 1104 Tourism services > 110402 Socio-cultural issues in tourism @ 100%
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