Supervision and Organizational Resilience: Considerations for Staff Retention in Child Welfare Agencies

Wells, Melissa, Jonsson, Linda S., Keefe, Mackenzie, and Oates, Fiona (2025) Supervision and Organizational Resilience: Considerations for Staff Retention in Child Welfare Agencies. International Journal of Child and Adolescent Resilience, 11 (1).

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View at Publisher Website: https://doi.org/10.54488/ijcar.2024.357
 
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Abstract

Objectives: This paper presents results from a mixed methods online survey on factors related to child welfare professionals’ experiences with supervision, considered within the framework of organizational resilience.

Methods: This analysis presents results from 543 child protective service (CPS) professionals in the United States.

Results: About a quarter of these child welfare professionals currently held supervisory roles. Comparisons of those without supervisory roles indicate higher mean ratings on perceptions of support and care from those not currently in supervisory roles, while those currently in supervisory roles reported higher mean ratings on perceptions of potential growth and promotion. Outcomes including intention to stay in child welfare, satisfaction with position, and salary were significantly associated with positive supervision components. These professionals’ qualitative responses highlight a need for consideration of supervision approaches that reflect trauma-informed components and that foster organizational resilience.

Implications: Implementation of these critical supports for child welfare professionals may have lasting impacts on the well-being of children, youth, and families.

Item ID: 84881
Item Type: Article (Research - C1)
ISSN: 2292-1761
Keywords: child welfare; workforce; social work; organizational resilience; staff retention
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Copyright Information: Copyright © 2024 IJCAR / RIREA
Date Deposited: 25 Mar 2025 21:32
FoR Codes: 44 HUMAN SOCIETY > 4409 Social work > 440901 Clinical social work practice @ 50%
44 HUMAN SOCIETY > 4409 Social work > 440902 Counselling, wellbeing and community services @ 50%
SEO Codes: 23 LAW, POLITICS AND COMMUNITY SERVICES > 2305 Work and labour market > 230599 Work and labour market not elsewhere classified @ 30%
23 LAW, POLITICS AND COMMUNITY SERVICES > 2301 Community services > 230107 Families and family services @ 70%
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