Digital Competencies for Health Service Managers: Educating for Transformation

Brommeyer, Mark, and Liang, Zhanming (2024) Digital Competencies for Health Service Managers: Educating for Transformation. In: Health. Innovation. Community: It Starts With Us: Papers from the 2 (318) From: HIC 2024: 28th Australian Digital Health and Health Informatics Conference, 5-7 August 2024, Brisbane, QLD, Australia.

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Abstract

Healthcare in the 21st century is experiencing tumultuous times of turbulent and tortuous change, characterised by an aging population, an increasing chronic disease burden, and inadequate workforce capacity to meet this burgeoning demand. The development of digital capabilities for health service managers of today and tomorrow requires an approach that transcends traditional adult learning education and training trajectories. A five-step process for developing an andragogical approach to health service management competency development in the digital context is proposed. This process includes qualifying the capabilities required of health service managers in the digital age and expediating digital transformation within the Australian healthcare environment, informed by empirical research; linking teaching approaches for digital health using the five tenets of adult learning; and coalescing the competencies needed to contextualise knowledge and skills development requirements for the 5th Industrial Revolution. Importantly, formal and informal education and training for health service managers should focus on competency transferability, which requires trainers and educators to understand the transforming context and challenges facing health service managers in the healthcare industry. It is incumbent on the digital health community to build capacity and enable workforce development to inculcate sustainable influence for lasting change in the healthcare system.

Item ID: 83892
Item Type: Conference Item (Research - E1)
ISBN: 978-1-64368-541-0
Keywords: adult learning, competency transferability, digital health, digital transformation, healthcare management, workforce development
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Copyright Information: © 2024 The Authors. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0).
Date Deposited: 29 Oct 2024 02:06
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