The VIVA Mutual Model: Futuring community based health care provision

Cameron, Ros, Archer, Ben, and Graves, Peter (2023) The VIVA Mutual Model: Futuring community based health care provision. In: [Presented at the 15th International Social Innovation Research Conference]. From: ISIRC 2023: 15th International Social Innovation Research Conference, 6-8 September 2023, Guimaraes, Portugal.

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Abstract

VIVA Mutual is an Australian social enterprise that provides health services to clients of the National Disabilities Insurance Scheme (NDIS) through in-home health care provision. Essentially, this is delivery of publicly funded health services outside the public system, an area of research previously explored by Hall et al., (2016) in the UK context. VIVA Mutual has adapted a Buurtzorg model ensuring integrated and holistic client outcomes are organised through empowered work models. Buurtzorg was founded in 2006 by a not-for-profit nursing home organisation in the Netherlands. They used local teams of no more than 12 nurses to deliver community based aged care and adopted a flat organisational structure with minimal back-office support. “Buurtzorg attributed much of its success to empowering its nurse team to build relationships with patients and make independent decisions, not only about patient care, but also about team management” (Bernstein et al., 2022, p.1). VIVA aims to deliver a more innovative, cost-efficient and responsive health care services (Hall et al., 2016) through a social enterprise model.

Item ID: 80234
Item Type: Conference Item (Presentation)
Keywords: management, recruitment, retention
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Copyright Information: CC BY-NC-ND
Funders: VIVA Mutual Foundation Ltd
Date Deposited: 18 Sep 2023 22:41
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350708 Not-for-profit business and management @ 50%
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350711 Organisational planning and management @ 50%
SEO Codes: 20 HEALTH > 2003 Provision of health and support services > 200302 Community health care @ 100%
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