How does technological system design affect value creation? A systematic literature review of digital co-production

Mu, Rui, Wang, Yuting, and Song, Haoqui (2022) How does technological system design affect value creation? A systematic literature review of digital co-production. Global Public Policy and Governance, 2 (4). pp. 400-426.

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The existing studies on co-production display two research gaps. First, most studies focus on non-digital/offline co-production and value creation; little attention has been paid to value creation of digital/online co-production cases. Second, traditional co-production studies examine political, organizational, administrative, and personal factors that influence co-production. However, few studies investigate how technological factors will affect co-production in terms of value creation. To bridge the gaps, this article conducts a systematic literature review of 52 articles. The review results distill seven technological factors and five value categories from digital co-production cases. It further examines how these technological factors affect the creation of various value categories. Based on the review results, this article proposes a future research agenda on digital co-production.

Item ID: 78219
Item Type: Article (Research - C1)
ISSN: 2730-6305
Keywords: Co-production, Design factors, Digital technology, Value creation
Copyright Information: This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://
Date Deposited: 15 May 2023 01:03
FoR Codes: 44 HUMAN SOCIETY > 4407 Policy and administration > 440709 Public policy @ 70%
46 INFORMATION AND COMPUTING SCIENCES > 4601 Applied computing > 460199 Applied computing not elsewhere classified @ 30%
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