Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis

Ashiru, Folajimi, Adegbite, Emmanuel, Nakpodia, Franklin, and Koporcic, Nikolina (2022) Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis. Industrial Marketing Management, 105 (August). pp. 18-32.

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Abstract

During the COVID-19 crisis, small and medium-sized enterprises (SMEs) in developing markets, marred by significant institutional voids, grappled with a perennial lack of resources. This article seeks to understand how these SMEs activated their dynamic capabilities to manage business relationships during different phases of the crisis. Relying on the social exchange theory and drawing on semi-structured interviews with 42 business-tobusiness (B2B) SME owners in Nigeria, we examine the relational governance mechanisms of dynamic capabilities for SMEs during the COVID-19 crisis. Our findings reveal 12 relational governance mechanisms of dynamic capabilities of B2B SMEs. Furthermore, we disaggregate these 12 mechanisms into 34 relational governance micro-foundational components and demonstrate their relevance for B2B SMEs during different stages of the COVID-19 crisis in Nigeria.

Item ID: 75477
Item Type: Article (Research - C1)
ISSN: 1873-2062
Keywords: Social exchange theory, Small and medium-sized enterprises, COVID-19 crisis, Business-to-business markets, Institutional voids, Nigeria
Copyright Information: © 2022 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
Date Deposited: 13 Jul 2022 09:11
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3506 Marketing > 350612 Social marketing @ 100%
SEO Codes: 13 CULTURE AND SOCIETY > 1303 Ethics > 130304 Social ethics @ 100%
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