Change management and adoption of health information technology (HIT)/eHealth in public hospitals in Ghana: A qualitative study

Yusif, Salifu, Hafeez-Baig, Abdul, and Soar, Jeffrey (2019) Change management and adoption of health information technology (HIT)/eHealth in public hospitals in Ghana: A qualitative study. Applied Computing and Informatics, 18 (3/4). pp. 279-289.

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In Ghana, as with other developing countries, there are several health information technology (HIT) initiatives as interventions to improve healthcare delivery. HIT implementation undoubtedly results in change. However, most studies relating to HIT implementation readiness have constantly neglected the role of change in successfully implementing HIT. This study intends to identify factors affecting successful change management as part of preparation towards successfully implementing HIT in public hospital in Ghana. To carry out this study, we conducted in-depth interviews with a matrix of HIT senior managers and thematically analyzed the data. The data was transcribed and uploaded into a Nvivo 11 software for analysis using thematic analysis techniques. Five (5) themes were discovered. They are: 1) Stakeholder participation; 2) Proof of experience in similar project; 3) Availability of committed change agents/all-levels-change representatives; 4) Clearly articulated change implementation strategy; and 5) Training and improvement mechanism (post-implementation). A fresh call is made for more attention to be paid to change as part of preparatory measures towards the adoption of HIT in Ghana using the five cardinal approaches identified as a guide.

Item ID: 75087
Item Type: Article (Research - C1)
ISSN: 2210-8327
Keywords: Change, Developing countries, Ghana, Healthcare organizations, HIT implementation
Copyright Information: © Salifu Yusif, Abdul Hafeez-Baig and Jeffrey Soar. Published in Applied Computing and Informatics. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0)license.Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at
Date Deposited: 19 Aug 2022 00:35
FoR Codes: 46 INFORMATION AND COMPUTING SCIENCES > 4601 Applied computing > 460102 Applications in health @ 100%
SEO Codes: 22 INFORMATION AND COMMUNICATION SERVICES > 2204 Information systems, technologies and services > 220408 Information systems @ 100%
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