O'Sullivan, Lachlan (2022) Communicating with good judgement: Harnessing conflict productively with advocacy-inquiry. Emergency Medicine Australasia, 34 (2). pp. 300-301.

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Abstract

[Extract] Conflict is core business for medical professionals. Some seek to avoid it, others teach strategies to resolve it, and we have all stewed in it. While conflict may be with our colleagues, organisational structures or even our patients, internal conflict can be the most pervasive and troublesome to manage. Page's recent publication Hot emergency department debrief: A trainee's perspective outlines how the debriefing skills of an unnamed emergency physician allowed participants to share their internal conflicts following a paediatric resuscitation and benefit collectively.1 What follows is a suggestion of how lessons from debriefing can improve our day-to-day management of conflict, for the benefit of our patients, colleagues and ourselves.

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