Internationalization and hotel performance: Agglomeration-related moderators

Woo, Linda, Assaf, A. George, Josiassen, Alexander, and Kock, Florian (2019) Internationalization and hotel performance: Agglomeration-related moderators. International Journal of Hospitality Management, 82. pp. 48-58.

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This study provides a comprehensive analysis of the impact of internationalization on hotel performance. We focus on two distinct facets of internationalization (i.e., international intensity and international diversity), and analyze the impact of internationalization within the context of two interesting moderating variables (positive differentiation within the cluster and location of the cluster). The reasoning behind investigating these moderators relies on arguments from both agglomeration and internationalization theories. The results support distinct relationship patterns between internationalization and hotel performance. In particular, we show how international hotels face different kinds of costs and benefits at different levels of international intensity and diversity. Further, the selection of new international locations needs to be carefully aligned with the type of internationalization strategy.

Item ID: 73581
Item Type: Article (Research - C1)
ISSN: 1873-4693
Keywords: Agglomeration effect, Hotel performance, International diversity, International intensity, Internationalization, System dynamic model
Copyright Information: © 2019 Elsevier Ltd. All rights reserved.
Date Deposited: 15 May 2022 23:25
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350899 Tourism not elsewhere classified @ 100%
SEO Codes: 11 COMMERCIAL SERVICES AND TOURISM > 1199 Other commercial services and tourism > 119901 Hospitality services @ 100%
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