Differentiating tourist scam cases: towards a taxonomy of deceptive schemes

Xu, Ding, Murphy, Laurie, Chen, Tingzhen, and Pearce, Philip L. (2022) Differentiating tourist scam cases: towards a taxonomy of deceptive schemes. Journal of Hospitality and Tourism Management, 50. pp. 159-167.

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DOI: 10.1016/j.jhtm.2022.01.011

View at Publisher Website: https://doi.org/10.1016/j.jhtm.2022.01.0...

Abstract

Contradictions and complexities in the study of tourist scams can potentially be overcome by developing a more organised taxonomic account of these essentially deceptive activities. Using a key-informant survey of 78 strategically selected stakeholders and a multidimensional scaling analysis, we discovered four dominant features to classify tourist scams, including deception types, interpersonal trust, victim culpability and prevalence. A 16-category taxonomy was thereby proposed, articulating typical examples and victimisation features. The taxonomy assists in interpreting variable outcomes from diverse studies and places, and offers fresh insights for those seeking to manage and avoid such deceptions.


Item ID:	72051
Item Type:	Article (Research - C1)
ISSN:	1839-5260
Keywords:	Tourist safety; Tourist scam; Tourist scam taxonomy; Multidimensional scaling; Scam features; Scam operation
Copyright Information:	© 2022 The Authors.
Date Deposited:	09 Feb 2022 01:17
FoR Codes:	35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350806 Tourist behaviour and visitor experience @ 40% 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350803 Tourism management @ 60%
SEO Codes:	11 COMMERCIAL SERVICES AND TOURISM > 1104 Tourism services > 110499 Tourism services not elsewhere classified @ 34% 11 COMMERCIAL SERVICES AND TOURISM > 1199 Other commercial services and tourism > 119902 Recreational services @ 33% 11 COMMERCIAL SERVICES AND TOURISM > 1199 Other commercial services and tourism > 119901 Hospitality services @ 33%
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