Leadership and management competencies for hospital managers: a systematic review and best-fit framework synthesis

Kakemam, Edris, Liang, Zhanming, Janati, Ali, Arab-Zozani, Morteza, Mohaghegh, Bahram, and Gholizadeh, Masoumeh (2020) Leadership and management competencies for hospital managers: a systematic review and best-fit framework synthesis. Journal of Healthcare Leadership, 12. pp. 59-68.

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Objective: Competent managers are vital to the productivity and service quality of healthcare organizations and the sustainability of the healthcare system. To improve their management competence, understanding of management competency requirements is important. The purpose of this study was to synthesize the evidence related to the leadership and management competencies in healthcare organizations through the best-fit method.

Methods: A systematic review of literature published between 2000 and 2020 was performed to identify studies focusing on confirming and/or identifying the competency requirements of hospital managers. The best-fit framework synthesis method was used to map the identified competencies and associated behavioral items against the validated management competency assessment program (MCAP) management competency framework.

Results: Twelve studies were identified for inclusion in the review. The mapping of the identified competencies and behavioral items generated a competency model for hospital managers that can apply for different healthcare context. The new competency model includes the following seven core leadership and management competencies: evidence-informed decision-making, operations, administration and resource management, knowledge of healthcare environment and the organization, interpersonal, communication qualities and relationship management, leading people and organisation, enabling and managing change, and professionalism.

Conclusion: This review and the mapping of the competencies identified in previous studies against the validated MCAP framework has resulted in the recommendation for an extended leadership and management competency framework for health service managers. It provides guidance for the formulation of training and development directions for the health service management workforce in a different healthcare context.

Item ID: 68168
Item Type: Article (Research - C1)
ISSN: 1179-3201
Keywords: Best-fit framework, Competencies, Competency development, Hospital managers, Leadership, Management, Systematic review
Copyright Information: This work is published and licensed by Dove Medical Press Limited. The full terms of this license are available at https://www.dovepress.com/terms.php and incorporate the Creative Commons Attribution - Non Commercial (unported, v3.0) License. By accessing the work you hereby accept the Terms. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. For permission for commercial use of this work, please see paragraphs 4.2 and 5 of our Terms.
Funders: Tabriz University of Medical Science
Date Deposited: 03 Aug 2021 23:18
FoR Codes: 42 HEALTH SCIENCES > 4203 Health services and systems > 420306 Health care administration @ 50%
42 HEALTH SCIENCES > 4203 Health services and systems > 420309 Health management @ 50%
SEO Codes: 28 EXPANDING KNOWLEDGE > 2801 Expanding knowledge > 280112 Expanding knowledge in the health sciences @ 100%
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