Tourism crises and disasters: enhancing understanding of system effects

Scott, Noel, and Laws, Eric (2005) Tourism crises and disasters: enhancing understanding of system effects. Journal of Travel and Tourism Marketing, 19 (2-3). pp. 149-158.

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This paper examines the definitions and conceptual foundations of crises and distinguishes between crises and disasters. It takes a systems view of these concepts and uses the perspective of systems as organizational networks to examine implications for tourism managers. A tourism destination is perceived as consisting of a network of interacting organizations. This perspective questions the boundaries that should be used to study crisis and disasters. The paper also discusses the possibility of a crisis having a positive outcome for a destination.

Item ID: 6727
Item Type: Article (Research - C1)
ISSN: 1540-7306
Keywords: crisis; crisis management; disaster planning / policy; normality; social network analysis
Date Deposited: 25 Feb 2010 01:58
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900303 Tourism Infrastructure Development @ 100%
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