Tourism crises and disasters: enhancing understanding of system effects
Scott, Noel, and Laws, Eric (2005) Tourism crises and disasters: enhancing understanding of system effects. Journal of Travel and Tourism Marketing, 19 (2-3). pp. 149-158.
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Abstract
This paper examines the definitions and conceptual foundations of crises and distinguishes between crises and disasters. It takes a systems view of these concepts and uses the perspective of systems as organizational networks to examine implications for tourism managers. A tourism destination is perceived as consisting of a network of interacting organizations. This perspective questions the boundaries that should be used to study crisis and disasters. The paper also discusses the possibility of a crisis having a positive outcome for a destination.
| Item ID: | 6727 |
|---|---|
| Item Type: | Article (Research - C1) |
| ISSN: | 1540-7306 |
| Keywords: | crisis; crisis management; disaster planning / policy; normality; social network analysis |
| Date Deposited: | 25 Feb 2010 01:58 |
| FoR Codes: | 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 100% |
| SEO Codes: | 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900303 Tourism Infrastructure Development @ 100% |
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