The use of smartphones in enhancing the travel experience of young adults in Singapore

Bhati, Abhishek, Prabhugaonkar, Yash Bhushan, Mishra, Anish, Sovichea, Chhay, and Krasnohorova, Karina (2019) The use of smartphones in enhancing the travel experience of young adults in Singapore. In: Proceedings of the International Conference on Contemporary Computing and Informatics. pp. 186-191. From: IC31: International Conference on Contemporary Computing and Informatics, 12-14 December 2019, Singapore.

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Abstract

Innovative technologies are rapidly being incorporated into the tourism industry and are becoming an integral part of the tourism business. Smartphones have become essential navigation tools for tourists and these days tourists are more inclined to accept recommendations from smartphones. This Exploratory study examines the use of smartphones in enhancing the travel experience of the young adults in Singapore. Data collected using an online survey was statistically analysed to study the use of smartphone in conjunction with travel experience confirmed that, new technologies are constantly being integrated into the tourism industry and the use of the smartphone is enhancing the tourist experience of young adults in Singapore. However, there is also a growing concern of among tourist regarding data privacy issues. This study also provides directions for future research in the areas of the influence of smartphone on on-site tourist experiences.

Item ID: 62925
Item Type: Conference Item (Research - E1)
ISBN: 978-1-7281-5529-6
Keywords: Smartphones, travel experience, young adults, digital tourism, Singapore
Copyright Information: (C)2019 IEEE.
Date Deposited: 28 Apr 2020 02:37
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150606 Tourist Behaviour and Visitor Experience @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900399 Tourism not elsewhere classified @ 100%
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