Patients' views on dentists' ability to manage medical crises – results of focus group research

Vaughan, Matthew, Mahoney, Greg, Sholapurkar, Amar, and Ray, Robin A. (2019) Patients' views on dentists' ability to manage medical crises – results of focus group research. Australian Dental Journal, 64 (4). pp. 338-345.

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Background: Australia faces an ageing population which is more medically complicated than in years past, and it is important that we meet public expectations of management of medical emergencies in the dental clinic. No research before has examined in depth the public perception of dentists’ medical emergency management.

Aim: To qualitatively assess the publics' perception of medical emergencies in dentistry and their expectations of medical emergency management by dentists.

Methods: 12 members of the public associated with a university clinic participated in two focus groups of six persons, where semi-structured discussions were carried out, audio recorded and transcribed, and subsequently underwent comprehensive thematic analysis.

Results: Key findings included a high expectation of dentists' general medical knowledge, as well as potential concern regarding a lack of routine medical assessment prior to undertaking dental treatment.

Conclusions: Participants expected dentists to be highly proficient at managing medical crises and support the concept of medical emergency management certification for dentists.

Item ID: 59954
Item Type: Article (Research - C1)
ISSN: 1834-7819
Keywords: Dentist, Emergencies, Focus Groups, Medical Management, Public Opinion
Copyright Information: © 2019 Australian Dental Association.
Date Deposited: 02 Sep 2019 03:15
FoR Codes: 32 BIOMEDICAL AND CLINICAL SCIENCES > 3203 Dentistry > 320399 Dentistry not elsewhere classified @ 100%
SEO Codes: 92 HEALTH > 9299 Other Health > 929999 Health not elsewhere classified @ 100%
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