Lee-Ross, Darren (2018) A study of the association between occupational communities and 'propensity to quit' amongst hotel workers. In: Journal of Tourism Research (19) pp. 85-95. From: 7th Intentational Conference on Tourism & Hospitality Management, 6-9 JUne 2018, Tomar, Portugal.

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Abstract

The purpose of this paper was to develop an instrument to measure Occupational Communities and the relationship between them and workers' potential to quit their jobs (PTQ). One-hundred and fifty-nine surveys were collected from staff working in three large five-star hotels in North Queensland, Australia. Using exploratory factor analysis and multiple regression the instrument and model-fit was acceptable. Most Occupational Community dimensions and their association with PTQ were significant and in the predicted direction. Hotel managers need to acknowledge the presence of OCs and their dimensions. The study of Occupational Communities as a culture in practice is an area requiring more research; this project helps to address that position. A new instrument will assist future efforts in gaining a fuller understanding of this phenomenon.

Item ID:	56048
Item Type:	Conference Item (Presentation)
ISSN:	2241-7931
Keywords:	occupational communities, hotels, labour turnover
Related URLs:	Publisher
Date Deposited:	22 Jun 2023 00:32
FoR Codes:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1599 Other Commerce, Management, Tourism and Services > 159999 Commerce, Management, Tourism and Services not elsewhere classified @ 100%
SEO Codes:	90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900399 Tourism not elsewhere classified @ 100%
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