Lane, C., and Helmes, Edward (2007) Psychological practice in Queensland: complaints and professional misconduct; a matter of competence or communication? Australian Journal of Psychology, 59 (S1). p. 301.

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Abstract

This retrospective study used archival data to gain a better understanding of potential and determined deficits in the practise of Psychology in Queensland. Using thematic coding in a grounded theory approach, 134 complaints received by the Psychologists Board of Queensland between 1998 and 2004 were analysed to identify what factors or themes health consumers had complained about. Additionally, 186 cases of determined unsatisfactory professional conduct (as defined by the Health Practitioners Professional Standards Act 1999) for the same period were quantitatively analysed to identify potential predictive factors of those psychologists found to have engaged in professional misconduct. Within the limitations of the data, this study identified that 4 year graduates were found to have engaged in unsatisfactory professional conduct more than their professional peers with post-graduate qualifications and that health consumer complaints covered many areas of psychological practice notably that of poor communication.

Item ID:	49766
Item Type:	Article (Abstract)
ISSN:	1742-9536
Additional Information:	Presented at the 42nd Annual Conference of the Australian Psychological Society, held in Brisbane, Queensland, Australia, 25-29 September 2007.
Date Deposited:	03 Aug 2017 23:03
FoR Codes:	17 PSYCHOLOGY AND COGNITIVE SCIENCES > 1701 Psychology > 170199 Psychology not elsewhere classified @ 100%
SEO Codes:	97 EXPANDING KNOWLEDGE > 970117 Expanding Knowledge in Psychology and Cognitive Sciences @ 100%
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