Exploring mindfulness and stories in tourist experiences

Moscardo, Gianna (2017) Exploring mindfulness and stories in tourist experiences. International Journal of Culture Tourism and Hospitality Research, 11 (2). pp. 111-124.

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Purpose: The purpose of this paper is to develop a conceptual framework for understanding tourist experiences based on concepts from evolutionary, cognitive and social psychology. This framework integrates concepts from mindfulness theory and story-telling theory and seeks to better explain the nature of tourist experiences.

Design/methodology/approach: The paper reviews some core conceptual approaches to understanding the concept of experience as a psychological driver in tourism. It will then set a series of research questions and explore some of these through a qualitative analysis of tourist stories and experiences in two South African destinations – Kruger National Park and Soweto. This analysis combines participant observation, content analysis of promotional literature and tourist blogs.

Findings: Evidence supports a set of propositions derived from integrating mindfulness and storytelling theory. Stories do play a significant role in encouraging mindful visitors and supporting more positive tourist experiences.

Originality/value: This paper combines two different approaches to understanding tourist experiences to create a new framework for understanding the cognitive processes involved in tourist experiences and how these link to outcomes.

Item ID: 49760
Item Type: Article (Research - C1)
ISSN: 1750-6182
Keywords: mindfulness; storytelling; customer experience; travel blogs
Date Deposited: 03 Aug 2017 01:45
FoR Codes: 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350806 Tourist behaviour and visitor experience @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900399 Tourism not elsewhere classified @ 100%
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