Bhati, Abhishek, and Pearce, Philip (2017) Tourist behaviours, vandalism and stakeholder responses. In: Albrecht, Julia N., (ed.) Visitor Management in Tourism Destinations. CABI series in Tourism Management Research . CABI, Boston, MA, USA, pp. 102-116.

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Abstract

A very substantial literature in tourism study reveals that the behaviours of tourists can have negative effects on both the host community and the environment (for an extended discussion see Holden & Fennell, 2013; Leslie, 2012; Singh, Timothy, & Dowling, 2003). Nevertheless it is prudent not to see these impacts as uniform or inevitable. Tourists differ in their value systems. Some have a high regard for local cultures and the visited environment and want to protect and conserve these resources (Bramwell & Lane, 2009; Saarinen, 2014). By way of contrast, others are indifferent to their socio-cultural and biophysical settings (Fennell, 2007; Nepal & Lu, 2009). It is apparent, however, that both malicious and unintentional behaviours may have negative impacts on the visited locations (Pearce, 2011, 2013). The interest in this chapter lies in the views of site managers and government stakeholders towards environmental damage at tourist attraction sites. At times, the term vandalism is apposite but needs to be carefully defined to avoid ambiguities and misinterpretations. The first section of the chapter clarifies the meaning of the term vandalism in a tourism context. The main study provides empirical data from a South East Asian context addressing the way stakeholders view and seek to manage environmental impacts at attractions. Both the seriousness of the problem and methods for controlling environmental site damage are considered. Stakeholders at a total of 22 sites in Singapore and Bangkok were sampled as a part of the framework for the research effort. A concluding section of the chapter draws broader and generic conclusions about limiting site damage at such tourist features.

Item ID:	46961
Item Type:	Book Chapter (Research - B1)
ISBN:	978-1-78064-735-7
Keywords:	tourist behaviour, vandalism, stakeholder response
Date Deposited:	30 Jan 2017 01:05
FoR Codes:	35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3508 Tourism > 350806 Tourist behaviour and visitor experience @ 100%
SEO Codes:	90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 100%
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