Adversity and resilience: a case study of crisis management in a tourist-reliant destination

Gurtner, Yetta (2005) Adversity and resilience: a case study of crisis management in a tourist-reliant destination. In: [Presented at the Council for Australian University Tourism and Hospitality Education Conference]. From: CAUTHE 2005: Sharing Tourism Knowledge, 1-5 February 2005, Alice Springs, NT, Australia.

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Abstract

Few would dispute the assertion that the twenty-first century has already begun with significant obstacles for the burgeoning tourism industry. The September 11 hijackings, Afghanistan and the continuing war in Iraq, the Bali bombings, SARS, the bird flu, the Madrid train attacks, US hurricanes, European floods and most recently the devastating South Asian tsunami have each added greater uncertainty to the pursuit of travel and leisure. While the very nature of tourism and its capacity to offer so many choices amd alternatives may have meant that the overall eddect on global tourism figures has been mimimal - many individual destinations can ill afford a significant or sustained loss of consumer confidence.

Item ID: 44295
Item Type: Conference Item (Presentation)
ISBN: 978-1-876248-97-0
Related URLs:
Date Deposited: 23 Nov 2016 01:36
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150601 Impacts of Tourism @ 40%
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 20%
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150699 Tourism not elsewhere classified @ 40%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 20%
90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900301 Economic Issues in Tourism @ 40%
90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900399 Tourism not elsewhere classified @ 40%
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