Buckby, Beryl, and McBain, Kerry Anne (2015) Communication across the life span. In: Birks, Melanie, Chapman, Ysanne B., and Davis, Jenny, (eds.) Professional and Therapeutic Communication. Oxford University Press, Melbourne, VIC, Australia, pp. 75-103.

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Abstract

[Extract] Human communication is a dynamic process that changes over the life span. Communicating with a child differs markedly from communicating with an adult. In the healthcare setting, communication often occurs with people who are anxious about their health status, sometimes leading to miscommunication. There is an added layer of complexity in healthcare when interacting with someone from a different culture or with different professional training, to ensure that there is common understanding. While these issues can be overcome, you need to be mindful that what is said should also be what is understood.

Item ID:	41346
Item Type:	Book Chapter (Teaching Material)
ISBN:	978-0-19-559106-4
Keywords:	communication; lifespan; therapeutic
Related URLs:	http://researchonline.jcu.edu.au/41508/
Additional Information:	This chapter appears in the following publication, a record for which can be accessed using the link in the Related URLs field: Birks, Melanie, Chapman, Ysanne B., and Davis, Jenny (2015) Professional and Therapeutic Communication. Oxford University Press, Melbourne, VIC, Australia.
Date Deposited:	10 Mar 2016 07:16
FoR Codes:	17 PSYCHOLOGY AND COGNITIVE SCIENCES > 1701 Psychology > 170102 Developmental Psychology and Ageing @ 50% 17 PSYCHOLOGY AND COGNITIVE SCIENCES > 1701 Psychology > 170106 Health, Clinical and Counselling Psychology @ 50%
SEO Codes:	97 EXPANDING KNOWLEDGE > 970117 Expanding Knowledge in Psychology and Cognitive Sciences @ 100%
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