Spencer, David, and Hardy, Samantha (2014) Conflict coaching. In: Spencer, David, and Hardy, Samantha, (eds.) Dispute Resolution in Australia: cases, commentary and materials. Thomson Reuters, Sydney, NSW, Australia, pp. 265-295.

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Abstract

[Extract] [5.05] Conflict coaching (sometimes called conflict management coaching) has been definedin a number of ways: • A process in which a coach and client communicate one-on-one for the purpose of developing the client's conflict-related understanding, interaction strategies, and interaction skills. (Jones & Brinkert, 2008) • A one-on-one process in which a trained coach helps people gain increased competence and confidence to manage and engage in interpersonal conflicts and disputes. (Noble, 2012) • A process of conflict analysis involving one disputant and one conflict resolution professional. The coach and the disputant communicate one-on-one for the purpose of developing the disputant’s conflict-related understanding, interaction strategies, and interaction skills. (Brinkert, 2006)

Item ID:	39253
Item Type:	Book Chapter (Research - B1)
ISBN:	978-0-455-232676
Keywords:	coaching, conflict, conflict management, conflict resolution, criminal law, dispute resolution, industrial relations, restorative justice, workplace conflict, workplace conflict management
Related URLs:	http://researchonline.jcu.edu.au/38995/
Additional Information:	"The third edition of Dispute Resolution in Australia contains a new chapter on conflict coaching which is an area of dispute or conflict resolution that has continued to grow in popularity in response to the organisation shift described above." -- Preface. The record for the 3rd edition of Dispute Resolution can be accessed from the Related URLs link below.
Date Deposited:	21 Jun 2015 06:11
FoR Codes:	18 LAW AND LEGAL STUDIES > 1801 Law > 180123 Litigation, Adjudication and Dispute Resolution @ 100%
SEO Codes:	94 LAW, POLITICS AND COMMUNITY SERVICES > 9404 Justice and the Law > 940499 Justice and the Law not elsewhere classified @ 100%
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