The relationship between airline cabin service and national culture: a cabin crew perspective

Prideaux, Bruce, and Kim, Seongseop (2006) The relationship between airline cabin service and national culture: a cabin crew perspective. In: Prideaux, Bruce, Moscardo, Gianna, and Laws, Eric, (eds.) Managing Tourism and Hospitality Services: theory and international applications. CABI, Oxfordshire, UK, pp. 218-224.

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Abstract

Aims to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book contains 28 chapters by international experts, highlighting the tensions and challenges in tourism and hospitality services management.

Item ID: 3589
Item Type: Book Chapter (Research - B1)
ISBN: 978-1-84593-012-7
Keywords: airline cabin service; national culture; tourism
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Date Deposited: 12 Nov 2009 01:51
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 100%
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Last 12 Months: 22
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