Safety on the line: balancing authentic experiences against risks and hazards

Pryce, Josephine (2014) Safety on the line: balancing authentic experiences against risks and hazards. In: Conlin, Michael V., and Bird, Geoffrey R., (eds.) Railway Heritage and Tourism: global perspectives. Tourism and Cultural Change (37). Channel View Publications, Bristol, UK, pp. 73-89.

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[Extract] Heritage railways offer opportunities to participate in recreational activities linked to historic modes of transport (Urry, 1990) and to connect with 'history and industrial archaeology' (Halsall, 2001: 152). They draw visitors who seek exciting, educational and authentic experiences in heritage places (Halsall, 2001; Tillman, 2002). The interaction of visitors with railway heritage environments inextricably exposes people to potentially harmful situations. The range of hazards and the inexperience and lack of specific knowledge of visitors heighten the potential risk from hazards and activities. Understanding, identifying and mitigating these risks are critical to ensure the safety of visitors engaged with railway heritage environments. This chapter examines the health and safety issues faced by railway attractions and explores approaches to mitigating risks and implementing standards and guidelines which balance providing a quality experience for visitors and achieving other business objectives. It presents two illustrative case studies from Australia - the Ipswich Heritage Railway Workshops (Queensland) and Puffing Billy in Belgrave (Victoria) - to provide insights into how safety can be effectively managed for all involved in the travel and leisure industry.

Item ID: 35286
Item Type: Book Chapter (Research - B1)
ISBN: 978-1-84541-438-2
Keywords: heritage railways, attractions, safety, authenticity
Date Deposited: 21 Apr 2015 00:19
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150399 Business and Management not elsewhere classified @ 60%
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 40%
SEO Codes: 91 ECONOMIC FRAMEWORK > 9104 Management and Productivity > 910402 Management @ 60%
90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 20%
90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900303 Tourism Infrastructure Development @ 20%
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