The role of mundane authenticity in international tourists' experiences; evidence from Chinese tourists to Australia

Pearce, Philip L., Chen, Tingzhen, Harrison-Hill, Tracey, Kuilboer, Alf, and Wu, Mao-Ying (2013) The role of mundane authenticity in international tourists' experiences; evidence from Chinese tourists to Australia. In: Papers from the 2nd World Research Summit on Tourism and Hospitality. From: 2nd World Research Summit on Tourism and Hospitality, 15-17 December 213, Orlando, FL, USA. (Unpublished)

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Abstract

The importance of understanding tourists' experience is a growing interest area in tourism and hospitality study. The interest in experiences was boosted by the work of Pine and Gilmore (1998) and their widely cited work on the experience economy. Pine and Gilmore, as business researchers, have subsequently written about the authenticity of experiences as a further key concept in the conceptual toolkit for understanding consumers (Gilmore & Pine, 2007). In this trajectory of work they are following paths of inquiry already traversed by a number of tourism scholars (Cohen, 1979, 2007, 2011; MacCannell, 1976, 1990; Wang, 1999).

Importantly, much of the work commenting on authenticity, whether deriving from the business or tourism tradition, is conceptual rather than informed by evidence and data. The present study seeks to use the data rich world of online travel reporting to provide insights into the reporting of experiences. More specifically, it seeks to assess the kinds of experiences reported by international tourists when they write blogs and record their photographs. The context for the study is Australia, and the international tourists whose blogs are considered are Chinese.

Item ID: 32602
Item Type: Conference Item (Non-Refereed Research Paper)
Keywords: Chinese tourists, blogs, photographs, authenticity
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Date Deposited: 06 May 2014 03:25
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150606 Tourist Behaviour and Visitor Experience @ 100%
SEO Codes: 97 EXPANDING KNOWLEDGE > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services @ 100%
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